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Ambitious logistics fulfilment specialist Europa Warehouse has fully achieved Customs Warehouse Authorisation by HMRC, marking the next major step in its warehouse investment programme to better support the pain points of traditional and ecommerce retailers.

Food and Health & Beauty are expected to be two of the best performing retail categories for 2024, along with ‘purpose’ driven retail offerings, which include circular retail and sustainable shopping formats, according to predictions from the KPMG/RetailNext Retail Think Tank (RTT), an independent board of retail experts.

Anton Eder, co-founder of global enterprise post-purchase software provider parcelLab, tackles what retailers should put in place to ensure a seamless experience for their customers. A quarter of businesses see 10 percent of orders experience a first attempt failed delivery. Failed deliveries cost so much more than money.

The peak season is renowned for Christmas cheer, retail opportunity, in store shopping, bustling shopping centres and queues. Additionally, shoppers and restaurant clientele are busy. They detest queues. Their time is precious. They have places to go and people to see.

Artificial intelligence (AI) is unlikely to be the next big trend in the retail and e-commerce sector after new analysis found it ranks bottom in the proportion of job vacancies requiring AI skills.

By James Hughes, Retail CTO of EMEA region, Verizon Business. 

The future of retail tech in 2024 is expected to be a monumental year for gamification and AI advancements following great breakthrough in 2023.

Retail Supply Chain & Logistics Expo is the UK’s leading retail focused supply chain & logistics event with innovative exhibitors with the latest technologies and strategies. Taking place on the 27th & 28th of February, the ExCeL London, will be transformed into an electrifying hub dedicated to the retail and supply chain sector.

Pooling inventory to serve both fashion retail stores and e-commerce channels can create an engine for growth, with increased sales and higher margins. Darcy de Thierry, Managing Director of Ferag UK, explains how.

By Johan Hellman, Vice President, Product & Carrier at nShift.

Delivery management is about much more than ensuring that the right goods reach the right customer on time, though that can be complicated enough. Online shoppers have a low tolerance for mess-ups or glitches: most will leave after just two problems, never to return. 

Consumer products and retail (CPR) companies are diversifying and localising their supply chain networks to deal with last-mile delivery challenges, quick commerce expectations, and to prevent stockouts during the busy holiday season. Nearly 8 out of 10 (79%) CPR organisations today are diversifying their supplier base, with 71% actively investing in regionalising and localising.