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One of Australia’s largest global retailers has once again selected Vanderlande’s flexible TRAYSORTER solution in order to optimise the processes within its distribution centre (DC) in Avalon Victoria.

Almost half (47%) of online shoppers have received an order in error, a new survey conducted by Opinipoll on behalf of Breathe Technologies has revealed, potentially costing retailers £951m* each year in fulfilment.

Figures released by the Office for National Statistics (ONS) show a slight rise of 2.2% in the value of retail sales against last month (February). This is just a bounce, though, as sales figures hit rock bottom, says the home delivery expert ParcelHero.

New parcel delivery ecosystem Lockars has launched in the UK. According to Lockars, the network will transform the way that packages are sent and received while solving some of the biggest issues that carriers, retailers and consumers face during the delivery journey.

GANT, the branded apparel retailer with over 750 stores in 80 countries, is close to completing a rollout of Cegid Retail’s Unified Commerce Platform across Europe in a bid to improve stock management and customer service across multiple channels and territories.

eFax, the online fax solution, has announced the findings of research revealing how UK Retail IT decision-makers are accelerating digital transformation of paper-based processes as a direct result of disruption caused by the UK leaving the EU (Brexit).

Returns are a major headache for retailers, exasperated by online sales where vetting product quality is harder.

Supply chain hardware, software and services company Renovotec has struck a distribution deal with Custom SpA, an Italian multinational group and hi-tech solutions company. Custom was founded in 1992 and has extensive experience in retail POS (point of sale), kiosk and self-service solutions.

Ergonomic Solutions, the designer, manufacturer and supplier of mounting & mobility solutions for point-of-sale technology, has formed a collaboration with OtterBox, a global provider of premium protective products for smartphones and tablets, to provide a versatile and cost-efficient solution to integrate mPOS solutions for retail and hospitality.

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise. James Hyde, CEO of James and James Fulfilment, explains how retailers can use outsourced fulfilment, delivery and returns as part of a multi-channel approach that gives customers what they want at home and in store.