Blog by author Richard

The increase in weekend deliveries will also increase the back office support required for drivers. Richard reflects on how similar some of the issues that customers experience with deliveries are with logistics operators themselves

Adoption rates of NextGen supply chains are not moving as fast as predicted and lack of capital investment/good business case propositions are primary reasons. Richard discusses how businesses could start small but think big.

Support for Windows CE and Windows Handheld will come to an end over the next two years. Richard Gilliard of Renovotec reflects on the options moving forward.

The large-scale KFC/DHL distribution failure created headline stories, could the crisis have been avoided with on demand services, or did too many events conspire against it?

When deliveries fail, customers largely blame the courier or retailer, even if they mistyped their address. How can companies minimise delivery failures through their print/labelling operations?

When 'next day' delivery isn't soon enough what are the implications for delivery service providers?

While the industry trend is moving towards more digital solutions sometimes it pays to look after the devices you have while you decide on the best strategy for business.

More needs to be done to streamline and improve processes around inventory control and management as it's costing both time and money.

Post-release of the Annual Manufacturing Report of 2017, Peter Laplanche reflects on the good and disappointing aspects as he sees them

Managed print services are in widespread use in front offices but less so in industrial spaces yet there is much to be gained in both cost reduction and increased efficiency.