How Technology Solutions Are Powering Collaborative Logistics

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The agility (and willingness) to work collaboratively with peers in the industry is one of the best ways to create the kind of win/win situations that evolve into genuine innovation.

The old methods of ‘eat or be eaten’ simply aren’t going to work going forward, and partnerships along the supply chain are the way of the future. 

Creating More Collaborative Logistics      

No matter what your role, be it as an owner-driver, freight forwarder or logistics manager of a larger courier company, being part of a local and national network offers manifold benefits. With the huge advances in technology, there have never been more opportunities to enhance this kind of collaborative approach with membership to the most widely-used freight exchange platforms. There are, of course, many more, but the following solutions are easily accessible on the country’s largest exchange platform and have the capacity to yield tangible results. 

Integrated Technology

More and more integrated technology is being developed to intelligently match opportunities with driver capacity. By enriching the location data with users’ preferences and capabilities, statistics show that those making use of this type of technology consistently get up to 40% more work at around 25% higher mileage rates. By the same token, the businesses placing loads report a much higher rate of satisfaction, at 99.6%. 

Mobile Apps

Collaborative Smartphone apps have created a revolution in the way the logistics industry connects and communicates. With Live Availability Maps, businesses are able to see at a glance a driver’s real-time location and capacity and utilise automatic load advertising, while for drivers, the GPS-enabled features allow them to make sure they’re maximising every mile, with instant notifications of available loads in the area. More work and less dead mileage for drivers, and increased visibility for freight forwarders means another win/win situation all the way. 

Collaborative Administration Tools

Administration eats up more business hours than almost any other individual aspect of collaboration. But innovative tools are available to help reduce the headaches. For example, some freight exchange platforms provide a centralised documentation database where accredited members can access 2-way diaries, records and tracking as well as being able to maintain and administrate qualifications, licences and insurances. As well as making day-to-day administration easy, it’s also a secure way of maintaining everything in one place. 


While the word ‘algorithm’ was once the domain of tech-heads, the method of using data to gain valuable information to make informed decisions is yet another reason why the freight exchange platforms are making the logistics industry a safer, more collaborative environment in which to do business. Not only is there an accreditation process before membership can be granted, the better platforms use an algorithm for data collected from a peer rating system to create an EMQ (Exchange Membership Quality Score), making it easy to check the rating and quality of a subcontractor.  

Co-operate, Collaborate and Innovate 

Using collaborative technology to streamline and strengthen operations creates benefits up and down the supply chain. By being able to maintain ‘finger on the pulse’ visibility and act accordingly, overheads can be reduced and profits increased dramatically. However, it needs to be noted that technology is in a constant state of evolution, so it’s very important to conduct regular reviews and stay on top of the latest innovations.


Laura Bolick

Courier Exchange and Haulage Exchange (part of The Transport Exchange Group) create and deliver real time decision making solutions for logistics & transportation businesses around the world. With over 38,625 active users running over 51,216 vehicles and trading over 1.3 million movements worldwide, Transport Exchange Group has a successful and proven track record of helping businesses to tackle some…

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