What Are the Benefits of ISO Certification?
Oct 10, 2018 Comments (0)
For a long while, it was hotly debated whether or not ISO certification is worth pursuing for the average business.
At this point in time, we can clearly say yes, it is. There are many benefits offered for those who become certified. But, perhaps, the most important supporting argument is that — much like a college diploma — ISO certification can open the doors to m any new business opportunities and partnerships.
Many companies and businesses advertise their ISO certification in official marketing materials and also in contract or agreement proposals. It is a prestigious standard that involves regular auditing and adherence to process guidelines.
There are several ISO standards, some of which apply to specific industries. The most popular include ISO: 9001 for quality management, ISO: 27001 for information security, and ISO: 50001 for energy management. OHSAS: 18001 and ISO: 45001 cover health and safety management systems for risk management and federal safety compliance.
Still, the question remains. What exactly can it offer you and your team?
ISO Promotes Industry Best Practices
ISO explicitly standardizes a variety of business practices many of which are considered to be best practices for achieving optimal results. The standard covers just about everything from quality management and customer satisfaction to environmental performance. Not only does it call for thorough documentation of existing processes, as well as their improvement, but also a push toward continually more lean and efficient operations.
By following and outright adhering to the standards, you can make sure that you're achieving excellence. That’s true no matter what industry you’re involved in from food and beverage to information technology.
Revenues Will Grow
The fact of the matter is that ISO compliance and certification can and will improve your bottom line. 98 percent of surveyed respondents rated their certification as either a “good investment” or “excellent investment” overall. Additionally, three out of five companies experienced improved revenue streams after achieving their ISO certification.
If you really must know why the answer is simple. ISO calls for optimization and improved productivity, higher customer satisfaction and more streamlined processes. All combined that makes for significant improvement for any form of application or deployment.
Size and Scope Don’t Matter
The true beauty of ISO standards is that they will match any size business or operation from small to big. No business or organization would be exempt from its benefits or convenience, which is important to note in the modern business landscape. Some strategies or business practices are more niche, whereas ISO can be applied just about anywhere. Even better to hear is that when applied, all businesses will experience the benefits. That is, provided the ISO standards are continuously met and adhered to.
It Improves Productivity in Many Ways
The ISO standard requires clearly defined and documented processes that are consistently measured for efficiency and improved if needed. This so-called objective measuring process is baked into the standard and becomes a foundational element of operations. With a system such as this in place, there is no way that productivity and efficiency won’t improve.
It Boosts Customer Satisfaction and Loyalty
Another aspect of the ISO standards strives to prioritize customer satisfaction and improve their experiences with a brand or organization. A tenet of the ISO standard is that you must research and document company performance which includes customer sentiment.
ISO Presents New Opportunities
Because the ISO standard is universally accepted and recognized, many organizations, parties and potential partners are more willing to work with you and your team. Everything from government contracts and agencies to international organizations will become more interested in starting a relationship. Furthermore, the process will get that much easier as your business processes and strategies will already align with those of others.
ISO Fosters Communication and Collaboration
The nature of ISO means that you’re developing a more engaged, more active workforce who is also more involved in the overall operation. By itself, this helps foster a more collaborative environment than you’d usually encounter in the world of business. However, due to the non-siloed requirements and streamlined improvements, it also encourages more open communication between departments and teams.
Clear Documentation Is Important, but Not Always Necessary
Documentation and clear, outlined processes are a core part of ISO compliance. When adapting existing strategies or adopting new ones, it’s essential to cover the appropriate bases without being excessive. Believe it or not, you don’t have to document everything. There are only six major types of documentation required by ISO, which is quality, control of documents and records, internal auditing, control of non-conforming products as well as corrective or preventative measures taken.
Benefits Regardless of Industry
As long as you adhere to this structure, you will end up in compliance. In fact, ISO certification and compliance will also secure the benefits discussed here, regardless of the industry you work in.
Megan Nichols is a technical writer and blogger. She writes about engineering, science and technology topics. Megan is also editor of Schooled By Science, an easy to understand science blog. With Schooled By Science she hopes to encourage others to learn more about STEM subjects.