By Cameron Furmidge, Head of Insights, Luzern eCommerce.
Arguably the most difficult task in retailing is achieving customer loyalty. Making the first sale, with special offers, clever marketing and seductive product promises, is one thing. Gaining the trust of the consumer so they will come back to your offerings above others, is a whole different ball game.
Articles
RSSIntegrating AI – The power of people plus technology
Feb 19, 2024
Manufacturers turn to AI-enabled video over automation to boost productivity
Feb 19, 2024
New research from Hanwha Vision, the global vision solution provider, has found that well over one-third (37%) of European manufacturers are turning to AI-enabled video as a means of solving their business challenges.
Avast blocks record breaking 10 billion attacks in 2023 – Nearly a 50% Increase from Previous Year
Feb 15, 2024
Avast reports that it blocked an unprecedented 10 billion attacks in 2023 for a remarkable 49% increase year-over-year.
According to the latest quarterly Avast Threat Report, which looks at the threat landscape from October-December 2023, scams, phishing and malvertising continue to account for more than 75% of all cyber threats.
New report finds only 40% of manufacturing firms gave a business growth plan
Feb 14, 2024
After a long period of economic stagnation, a new study of almost 2,000 decision-makers has found that businesses in the manufacturing space are falling short on their growth plans - with just a quarter (27%) on track to achieve their goals for new leads this year.
Underwhelming in-store device experience tempers consumer excitement for AI in retail
Feb 14, 2024
New research from SOTI has found that while 95% of UK consumers have used in-store tech, only 23% believe in-store devices – such as kiosks, tablets, scanners and mobile computers – enhance their experience.
B2B2C
Feb 13, 2024
The predicted convergence between B2B and B2C is set to continue in 2024, which puts even greater pressure on product information management. However, as Kristin Naragon, Chief Strategy and Marketing Officer at Akeneo explains, there are rich benefits for both sellers and buyers.
Manufacturers accelerate ESG strategies as customer and supplier requirements increase
Feb 12, 2024
The UK has seen a 48% increase in the number of manufacturing firms setting ESG targets for their business, with around two thirds (62%) now doing so (since 2021), according to a report(1) from Make UK and Lloyds Bank.
Legacies that pave the future of innovation
Feb 08, 2024
By Stephen Dombroski, Director, Consumer Markets, QAD
The supply chain. Not too long ago, many people didn’t quite understand it or had even heard of it. Then, 2020 happened and the terms "supply chain" and "toilet paper" became synonymous.
Manufacturing CFOs to prioritise upskilling in 2024
Feb 08, 2024
One third (33%) of finance and accounting teams in the manufacturing and distribution industry say that their top business priority is to improve their ability to attract, retain, and train their workforce throughout 2024. That’s according to TheEvolving Role of the CFO IDC InfoBrief sponsored by Epicor, provider of industry-specific enterprise software.
Navigating the Intersection of Healthcare and Technology for Innovative Care Solutions
Feb 07, 2024
By Harriot Elmes, freelance writer.
The healthcare landscape is constantly evolving, blending technology and care in ways that were once unimaginable. In situations where traditional hospitals cannot reach, mobile hospitals help the healthcare industry to be nimble in their response. These modern marvels showcase how medical services can extend beyond the constraints of brick and mortar, reaching patients no matter where they are.