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Returns abuse analysis

Returns abuse analysis

By Tom Stevenson, UK Director, Forter.

“The 2nd of January 2020 marked National Returns Day, the busiest day of the year for holiday returns. In fact, UPS stated that it expected to ship 1.9 million returns, a 26% increase over last year.

British manufacturers are failing to support their sales staff

British manufacturers are failing to support their sales staff

Showpad research has revealed that sales staff in manufacturing are being left dangerously exposed when selling complex or high-value products and services, with 17% of organisations failing to carry out any kind of training or coaching.

Connecting the enterprise - Digital Transformation Technology report

Connecting the enterprise - Digital Transformation Technology report

Manufacturing & Logistics IT spoke to a number of experts from the vendor and analyst communities about current and possible future trends and areas of development within the world of Digital Transformation – including those concerning Artificial Intelligence, Analytics, Robotics, Cloud and Edge Computing.

The global market for technical consumer goods looks optimistic for 2020

The global market for technical consumer goods looks optimistic for 2020

After a stable 2019, GfK experts expect for the global market for technical consumer goods a value growth of +2.5 percent in 2020. Telecoms, Small Domestic Appliances and Major Domestic Appliances will drive the growth.

NORD: Condition monitoring for predictive maintenance concepts

NORD: Condition monitoring for predictive maintenance concepts

The system from NORD DRIVESYSTEMS regularly or permanently records drive and status data in order to optimise the operational safety and efficiency of machines and plants. Based on this information, concepts for predictive maintenance can also be developed.

Experts create clean cold research hub to meet global challenge

Experts create clean cold research hub to meet global challenge

Led by UK Universities, multi-disciplinary researchers from around the globe are joining forces in an innovative new research centre aimed at speeding up the use of radical new cooling solution to help small-holder farmers, medicine suppliers and others make the most of clean and sustainable chilled distribution systems.

Priority Software Recognized in 2019 Gartner Market Guide for Service-Centric Cloud ERP Solutions

Priority Software Recognized in 2019 Gartner Market Guide for Service-Centric Cloud ERP Solutions

Priority Software Ltd.has announced that it has been recognized as a Representative Vendor in Gartner’s 2019 Market Guide for Service-Centric Cloud ERP Solutions1, marking the second consecutive year that Priority has been named in this industry report.

South African ICT Company Connor Data Breach Exposes User Activity and Personal Identifiable Information Data– Including Browsing History of Pornography

South African ICT Company Connor Data Breach Exposes User Activity and Personal Identifiable Information Data– Including Browsing History of Pornography

Led by cybersecurity analysts Noam Rotem and Ran Locar, vpnMentor`s research team discovered a data breach in a database belonging to South Africa ICT company, Conor. The breached database contained daily logs of user activity by customers of ISPs using web filtering software built by Conor.

Salaries set to increase as UK firms shrug off Brexit for the first time in two years

Salaries set to increase as UK firms shrug off Brexit for the first time in two years

Professional salaries in the UK are expected to increase by at least 3% in 2020 – following two years of pay freezes. With over half of UK professionals believing that their pay is not an accurate reflection of the work they do – news of salary increases above 2020 inflation rates (1.94%) will be warmly welcomed.

The secret to engaging young adults (18-24s) online? Personalisation

The secret to engaging young adults (18-24s) online? Personalisation

18-24-year-olds (44%) are more likely to be influenced to buy a product or service online if they’re given a personalised offer, compared to those aged over 55 (24%), research has revealed. However, while it’s been established that the younger generation is influenced by a more bespoke approach, a shocking 57% of all those surveyed agree that the offers they receive online are ‘mostly irrelevant’.

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