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Descartes’ Consumer Research highlights the impact of delivery experience on customer satisfaction – retailers must take action to secure customers for the long term

Descartes’ Consumer Research highlights the impact of delivery experience on customer satisfaction – retailers must take action to secure customers for the long term

Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, has announced the findings of its Consumer Online Delivery Research, which set out to assess consumers’ online purchasing experiences across Europe.

Practical Tips To Reduce Costs For Your Manufacturing Business

Practical Tips To Reduce Costs For Your Manufacturing Business

By John Moran, freelance writer.

Manufacturing is an industry that will definitely always be around, although that does not mean that manufacturers don't often find themselves needing to reduce costs for various impending reasons.

More than half of UK businesses say Brexit created data access and management challenges

More than half of UK businesses say Brexit created data access and management challenges

More than half of UK businesses (54 percent) say Brexit has presented them with data access and management challenges, according to research from integration and API platform provider, MuleSoft.

8 Reasons to Use Air Freight Services for Your Business

8 Reasons to Use Air Freight Services for Your Business

By Ken Jackson, freelance writer

If your business requires shipping high value but low volume cargo, you’re probably considering air freight services. But there is often understandable hesitancy about actually following through with this idea.

How ‘vehicle platooning’ could solve our haulage hardship

How ‘vehicle platooning’ could solve our haulage hardship

By Jamil Ahmed, Distinguished Engineer at Solace.

Brexit and COVID continue to cause ripples across the UK, with the record shortage of haulage drivers causing havoc for the country’s businesses. With a shortage of over 100,000 drivers, it’s not surprising the economy is suffering. Heavyweights like Wetherspoons and McDonalds, and Ikea have all reported missing inventory and delivery issues in the last few weeks.  

UK launches data reform to boost innovation, economic growth and protect the public

UK launches data reform to boost innovation, economic growth and protect the public

The Government's newly announced ‘data reform’ programme aims to “boost innovation, economic growth and protect the public”.

Cybersecurity Is not a one-stop shop

Cybersecurity Is not a one-stop shop

Since the start of the pandemic, the way business is conducted has changed permanently, with many workforces continuing to work remotely as restrictions have eased. As companies relax and rules have eased, life is expected to return to a form of ‘new normal.’ But, the issues around cybersecurity are here to stay, and the gas pedal must not be eased – especially with the increased risks associated with continued remote working.

Why RFID is the future: Working more efficiently with DENSO

Why RFID is the future: Working more efficiently with DENSO

Radio Frequency Identification (RFID) provides new and profitable opportunities for increasing organisational, financial and operational performance. For instance, the retail and logistics industries can benefit from the superior RFID technology. DENSO explains why.

Manufacturing M&A shows positive signs after COVID lockdowns

Manufacturing M&A shows positive signs after COVID lockdowns

Levels of M&A involving UK manufacturers increased by 5% in the first six months of this year compared with the second half of 2020 boosted by greater interest from US buyers, according to analysis by Irwin Mitchell.

Cross-border demand for luxury purchases driving post-Covid recovery as global D2C demand increases by 50% in 2021

Cross-border demand for luxury purchases driving post-Covid recovery as global D2C demand increases by 50% in 2021

Luxury goods were the fastest growing cross-border ecommerce category in the first half of 2021, increasing by 50% compared to the end of 2020.  With global demand for luxury being driven by shoppers from China, UAE, South Korea and India, increasingly consumers are now happy to forego the ‘white-glove’ in-store experience for online convenience, the latest data from eShopWorld (ESW) reveals.

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