BigChange mobile and cloud transforms community clean fleet operations

As a provider of regeneration, protection and maintenance services, Community Clean is using the mobile workforce system from BigChange to manage operations nationwide.

BigChange has improved scheduling and with vehicle tracking Community Clean can monitor all aspects of the fleet including driver performance, fuel and CO2.  The system, called JobWatch, automates all back-office functions as part of a complete 5 in 1 solution delivered via the cloud.  JobWatch is also used for vehicle checks to record all vehicle compliance related data and for managing FORS accreditation.
 
Community Clean services a diversity of sectors such as construction, rail, highways, facilities and housing.  Clients include Network Rail, Skanska, Balfour Beatty and BAM and working with Costain, the company recently helped restore over 40,000sqm of Victorian brickwork during the refurbishment of London Bridge station.
 
“Our main focus is to do our best to help regenerate and maintain the environment in which we live in. We see evolution and innovation as things that make us stand out and the IT solution provided by BigChange really has put us ahead of the pack,” says Andy Izzard, Director, Community Clean. 
 
Community Clean’s work is very diverse which adds complexity to managing the business and the company was previously using three separate systems and various spreadsheets.  BigChange has allowed the previous workflow and paperwork systems to be incorporated into a single, integrated system.
 
Using their tablets, field operatives can now instantly see all the relevant project paperwork, health and safety documentation, maps and photos. Worksheets are now on the tablets and with mandatory health and safety reports, management can ensure that all the right paperwork is complete, first time.
 
“Gone are the days of mountains of paperwork and all project information is now transferred live, direct from HQ straight to our Operation Teams onsite.  The tablets allow instant communication not only internally, but directly to our clients too and project progress can be tracked in real time with latest photos and site updates,” says Jody Hayter, Operational Administrator, Community Clean.
 
“Getting paperwork back and forth to operational teams was onerous and very time consuming with inevitable delays to invoicing,” says Clare Branch, HSEQ Manager. “BigChange has made it much easier to manage projects and we no longer need to chase paperwork.  We are now dealing with more projects, with less staff, in a far more efficient manner.  And with the data being available instantly, invoicing is done on the same day, improving cash flow.”