Improved communications between road haulage operators and their customers is provided with an advanced new feature from transport management technology specialists, Mandata Ltd.
Mandata's new TMS email service offers improved communications for road haulage operators.
Incorporated within the Mandata TMS (transport management system), the fully integrated free messaging service automatically sends an email directly to customers informing them of any important issues or a change in job status.
The email status service is the latest added value feature from Mandata designed to provide TMS users with greater flexibility and enhanced control, enabling operators to set-up and start sending notifications quickly and automatically to key contacts.
Emails can be specifically tailored and triggered to keep operators' customers fully informed of progress around collections and deliveries, improving levels of service and quality control.
Specifically developed for the road haulage sector, the new service is part of a package integrated TMS technology from Mandata to simplify the management of deliveries for hauliers. These bring together operational information into PC or cloud-based systems which link to vehicle and driver smartphones out on the road.
Mandata technology, which can simplify the planning of work, and track operations and monitor driver behaviour and vehicle performance levels, automates critical processes, eliminating time-consuming repetitive tasks, providing fleet visibility in real-time and alerting operators and drivers to any issues with one connected system.