There is no eCommerce without Delivery. IRC & EDC is the bridge between operational excellence and the experience economy, exploring the role of delivery in creating an end-to-end customer experience for the omnichannel retail world.
Re-launching for 2018 – in a brand-new London venue – IRC and EDC bring together 800+ retail board members, C-level executives and directors for a breath-taking day of inspiration and collaboration.
IRC & EDC have rejected endless PowerPoint presentations and superficial networking. Instead, the new format is designed to encourage peer-to-peer learning and board-level collaboration to enable ideas to flourish and innovation to be fostered.
How to meet customers' expectations for same-day delivery while remaining profitable? What is the key to using delivery innovation to drive sales and market share? How is a tougher regulatory environment – stemming from GDPR and Brexit – affecting trade?
Our 50+ speakers include:
- Alex Murray , Digital Director, Lidl
- Sara Prowse , Chief Executive Officer, Hotter
- Caroline Hazlehurst, Operations Director, Deliveroo
- Simon Finch, Director of Distribution, Harrods
Re-imagine the roadmap to optimise the ultimate customer delivery experience. Re-think new horizons of activities to drive market share and delight the customer. Join IRC and EDC on October 11th at the Business Design Centre in London.
EDC 2018 description
Event: InternetRetailing and eDelivery Conference 2018
Telephone: +44 (0)20 7384 7802