Xerox retains leadership in fourth consecutive market report for channel managed print services

Xerox continues to hold a leadership position for channel managed print services (MPS) for its broad and accessible portfolio, according to the latest European-focused, worldwide market landscape report by analyst research group Quocirca.

"Xerox has one of the most advanced and mature channel partner ecosystems in the industry," said Louella Fernandes, associate director, Quocirca. "What particularly sets Xerox apart is its business development program, which offers extensive marketing, sales, training, operational support and resources for channel partners."

Xerox's MPS offerings address the needs of both large enterprise and small- to medium-size business (SMB) customers facing the challenges of digital transformation today. From workflow automation to analytics, Xerox helps customers reach sustainability goals, gain greater visibility and control of document processes and costs, and improve security through the latest authentication, encryption and virus protection technology.

"As the SMB market becomes more receptive to MPS, channel engagement will be key to success, and Quocirca's recent report confirms our commitment to growing our presence in that market at a global level," said Jacques Edouard Gueden, senior vice president of international commercial excellence and marketing for International Operations at Xerox. "Xerox's unique solutions like the MPS Essentials Suite and Xerox Partner Print Services (XPPS) give partners the upper hand and position them to participate in a market poised for growth over the next five years."

The new Xerox ConnectKey® portfolio is also putting Xerox partners a step ahead of the competition by transforming traditional printing devices into smart, connected workplace assistants that reflect the needs of today's businesses. ConnectKey's personalised automated workflows, one-touch access to the cloud, mobile readiness, tailored apps, and multi-layered security features help improve productivity, efficiency and information security.

Highlights from the Quocirca report included references to Xerox's strengths, such as:

  • The newly launched Xerox MPS Essentials Suite that provides channel partners with a packaged software suite and bundled pricing that will help them create recurring revenue streams and strengthen their MPS business.
  • Xerox's enhanced security solutions that address the growing focus for organisations of all sizes to have a comprehensive corporate security strategy that provides proactive protection against incoming threats.
  • The multi-vendor device support XPPS, Xerox's comprehensive, cloud-based, managed print services offering for SMBs.
  • The Xerox Personalized Application Builder (PAB) platform that provides a model to customized software development, allowing PAB developers to both build ConnectKey apps customised to service their own customers or create apps that can be sold in support of a new revenue stream.

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