2018 is set to be a challenging year for the Retail and Delivery industries, with customers’ expectations ever rising: click-and-collect is set to grow by 55.6% over five years and eCommerce accounting 22.2% of retail sales, the highest share ever.
Equally, inflationary pressures mean it is simply not good enough to pass the cost down to customers: retailers and couriers have to be increasingly imaginative about delivering more with fewer resources.
Both large high-street chains and small independent retailers are now competing in a levelled playing field where the Web, and the customer, are firmly in charge.
Read on, download the report and find out what’s in store for delivery in 2018.
2018 – A year of change. Are you prepared?
Shoppers enjoy researching online: indeed, 60% look up products online before buying – this is a step-change from just a few years ago. Flexible and timely delivery options are now key competitive levers for retailers and the couriers they resort to. This sea change has led to many operational pressures, increasing demand for warehouse space and delivery timelines through increasingly congested streets
Warehouses must now be powered by smart technology to ensure inventory management and delivery all work seamlessly.
A new whitepaper covers this and other predictions for 2018. Have a read and find out:
- How the industry mindset is changing.
- How big-data technology will influence Delivery for years to come.
- Last-mile challenges for the ever-demanding customer and how to stay ahead of the game.
- Dealing with rising costs and uncertainties ahead of Brexit.
Join EDX 2018 and tackle the practical challenges in delivery & fulfilment
Join EDX 2018 and see modern delivery in action. Join the event’s stellar line-up of speakers, including Richard Locke from Ocado, Tim Chicken from Waitrose, Dave Crellin from Sainsbury’s and Chris Haighton from ShopDirect.
Visitors will also be able to experience the latest innovations and technologies in Logistics, with 300+ exhibitors such as BRINGG, Royal Mail, Hermes, UKMail and Narvar.
What else? View the full 2018 programme and see what the buzz is all about.