KiwiRail to drive high-performance culture with advanced workforce planning solution from Quintiq


Quintiq, a Dassault Systèmes brand and supply chain planning and optimisation (SCP&O) solutions provider, has announced that its software has gone live at KiwiRail after a 9-week implementation period.

Quintiq's software will enhance workforce planning and rostering at the leading New Zealand transport industry employer.

With 3,400 staff in multiple locations across the country, the state-owned rail service is dedicated to building a high performance culture and maintaining excellent human resource standards.

The Quintiq planning solution will support KiwiRail's workforce optimisation goals by equipping planners with the tools they need to make informed decisions in workforce planning and scheduling, as well as comply with occupational health and safety practices and processes. The solution will enable managers to proactively manage their teams and empower them to make customer-centric decisions that will improve service reliability and punctuality.

Quintiq delivers cutting-edge rail crew planning and optimisation technology to some of the world's biggest names and innovators in freight and passenger rail. These include DB Cargo, Green Cargo, Transport for London, Queensland Rail, and NTV, Italy's first high-speed rail network. Quintiq's latest rail customer in the Australia and New Zealand region is Sydney Trains, which operates 2,885 timetabled services and over one million customer journeys each day in the greater Sydney suburban area.

"It is exciting to be selected by KiwiRail as it cements our position as the leader in rail crew optimisation in the Australian and New Zealand market," said Rob van Egmond, CEO Quintiq, Dassault Systèmes. "Together with KiwiRail, we will create a highly efficient and employee-centric workforce planning and rostering system that will improve employee and customer satisfaction."

KiwiRail is the largest rail transport operator in New Zealand, operating 800 freight services per week across the country. It moves around 4.5b net tonne kilometres of freight a year.

Ed Overy, KiwiRail CIO, said: "Quintiq offers us an innovative technology that will support our planners in managing the unique constraints for our freight business. We stand by our customer promise that we will deliver. The technology will enhance our capabilities in planning and rostering, thus ensuring that we live up to that promise."

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