TeamViewer and KUNBUS make factories smarter by enabling intelligent machinery management


TeamViewer, the global software provider for digital networking and collaboration, has announced its partnership with KUNBUS to provide remote access functionalities on KUNBUS Revolution Pi (RevPi), an open, modular industrial PC based on the established Raspberry Pi Compute Module.

With the manufacturing industry under pressure to innovate due to decreasing revenues, new ideas are needed to keep the industry competitive in the digital age. Key objectives include efficient operations of assets such as machinery, and the prevention of downtime. Making factories smarter is one possibility: Capgemini Consulting expects the value to be added to the global economy by smart factories to be somewhere between 500 billion USD and 1.5 trillion USD in the next five years.

KUNBUS RevPi Core offers a solution for engineering organisations that allows them to upgrade legacy machines in factories, enabling them to become smart and hook up to the IIoT. In cooperation with TeamViewer, RevPi Core integrates with TeamViewer's remote support solution. This provides RevPi Core users with secure and easy to use capabilities to remotely access, control, and maintain the machines connected to it.

Previously,' KUNBUS customers were restricted to the built-in web server UI of RevPi Core locally. However, the connectivity to browsers running on local PCs is not enough for customers looking to innovate their business models, improve maintenance and monitoring of existing machinery and benefit from new revenue streams.

"With the integration of TeamViewer, our customers can channel the web server UI to any place in the world, giving them the chance to remotely access, monitor and control their machines without sacrificing security", says Dr. Volker de Haas, Project Manager Revolution Pi, KUNBUS. "This enhances the continuous and reliable communication between different industrial networks and systems. Operators and gateway managers can act more quickly, with the right information, when an issue arises."

TeamViewer provides KUNBUS RevPi Core with the following features:

Improved visibility of a machine's current and future states

Integrated dashboards provide instant access for control, data capture and support. So that the manufacturer or maintenance provider can easily intervene directly when something goes wrong from wherever they are, on whatever device they're using.

Secure user management, authentication and control

User management is another vital feature for use within smart factories as information is often shared throughout the supply chain and with other third-party members. To ensure privacy is protected for the business and its customers, RevPi with TeamViewer offers secure user management, authentication and control features. With the right permissions set, information is only shared with and accessible by the approved user. The solution utilises public/private key exchange, end-to-end session encryption and access controls via trusted devices as well as black- and whitelists.

The remote support solution by TeamViewer offers overwhelming performance and security to users of KUNBUS RevPi Core. In tests carried out by KUNBUS, there has been no visible time delay between a local connected browser compared to a remote browser connected via TeamViewer over the internet.

"This project with KUNBUS demonstrates our commitment to continuously improve our IIoT offering," said Raffi M. Kassarjian, General Manager Emerging Products Group at TeamViewer. "This is a clear step towards making factories smarter and certainly an important milestone for us."

"We definitely benefit from the excellent coverage of the TeamViewer trademark", said Dr. Volker de Haas. "TeamViewer's track record in providing the most secure, efficient and intuitive option for users and its command of the remote access and control space makes TeamViewer the ideal partner for us and our Revolution Pi."

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