Shiseido uses Panaya to tackle IT transformation project, successfully reducing global test efforts by 30%

Panaya has announced that Shiseido is using Panaya Test Center to undergo a major IT transformation project.

With business experts spread globally, with different languages and processes, Shiseido needed a solution for test management and execution that would increase adoption and efficiency while reducing project time. To date, using Panaya, Shiseido has already completed an ERP migration that took only 5 months, with User Acceptance Testing (UAT) throughout their entire European division taking only five weeks.

Sébastien Hebert, Technical Director EMEA at Shiseido, remarked, "To ensure we go live smoothly with our business-critical applications, we had to mobilize over 80 business users spread across 11 countries in Europe to perform user acceptance testing. Panaya helped us save 30% of our testing effort while improving the quality of our testing."

Panaya Test Center delivered test acceleration and offered Shiseido a more efficient way to manage the business process testing from an end-to-end perspective. "I could easily track the project in real time to increase our efficiency and avoid any bottleneck. We will continue to partner with Panaya in our upcoming rollout and expect even greater value," Hebert stated.

In their most recent test cycle, Shiseido used Panaya Test Center to manage and execute 840 unit tests, 850 business process tests with 4400 transactions recorded in just under 2 months. With a SaaS solution that features easy onboarding, collaborative communications and intuitive reports, Shiseido gained greater visibility and adoption to the end-to-end business process testing cycles which are often neglected in today's traditional testing tools.

"Panaya Test Center addresses the gaps that traditional testing tools like HPQC can create, which is why more companies like Shiseido are coming onboard. In addition, with many enterprises worldwide considering a move to S/4HANA, we are pleased with the quick adoption of Panaya Test Center in the past few weeks," commented Tim Bisley, Executive Vice President EMEA sales at Panaya. "This is a next-generation platform for ERP change, strengthened by efficient business user testing which dramatically cuts the time of a lengthy upgrade project."

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