Rosenbauer International AG to implement ERP and BI platform from Infor

Infor, provider of business applications specialised by industry and built for the cloud, has announced that Rosenbauer International AG, a globally leading manufacturer of firefighter equipment and fire engines, has chosen to implement enterprise resource planning (ERP) and business intelligence (BI) software from Infor.

The company, based in Leonding, Austria, plans to introduce Infor LN, Infor BI, Infor ION, Infor Ming.le, and Infor Warehouse Mobility initially at its headquarters. It then intends to roll-out to 19 subsidiaries worldwide, including sites in Germany, Switzerland, Slovenia, Spain, Great Britain, France, Saudi Arabia, Singapore, South Africa, and the US.


Founded 150 years ago, Rosenbauer is now doing business in more than 100 countries. The company produces fire engines, extinguisher technology, equipment, and telematics solutions for professional, volunteer, and factory fire brigades, as well as fire prevention systems. Infor LN will help enable Rosenbauer to better control all processes from production to distribution and after sales services. Beginning in 2020, the company will be able to introduce orders from all over the world into its manufacturing processes in the United States, Germany, Spain, Austria, and Asia – while respecting country-specific regulations.

Rosenbauer's service and distribution network stretches around the globe. One more reason to choose Infor LN was the fact that it helps manage all after sales services that are crucial in the specialty vehicle manufacturing industry – which the previous solution could not achieve. In order to make the system fully integrated, Rosenbauer will also implement Infor's BI solution, so the company can analyze KPIs from all business units and consolidate them globally.

Besides to streamlining processes globally, Rosenbauer deemed modern user-interfaces and transparent communications without any media disruption crucial as well. This is why the manufacturer will also implement Infor Ming.le™, a solution designed for social collaboration following communication concepts from social media channels such as Twitter or Facebook. Infor Ming.le is integrated within the ERP and BI surfaces and facilitates timely and accurate collaboration between Rosenbauer and their customers during the development and manufacturing phases. Infor ION, the next-generation middleware, helps all solutions to exchange data with each other smoothly.

"Due to the diversity of our portfolio and the largely differing demands of our customers in more than 100 countries, our business is very complex. Just like the ERP system we will professionalize our performance management, too", said Günter Kitzmüller, Chief Financial Officer at Rosenbauer. "Infor provides us a completely integrated solution which gives us maximum transparency."

"Infor offers the automotive industry high-performance software and extensive know-how. We are able to provide every support vehicle manufacturers need, no matter the business process – in the cloud, on premise, or in a hybrid model", says Bernd Hau, Regional Vice President Sales Automotive Europe at Infor. "We always focus on the respective customer. Rosenbauer had initially thought of cloud deployment, but in the long run an on premise installation proved best. In case the customer changes their mind in the future, we can offer services such as UpgradeX to smoothly migrate to the cloud."

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