Cooper Software improves export capability at Farrow & Ball

Known for names such as Elephant's Breath and Dead Salmon, UK-based luxury paint and wallpaper producers Farrow & Ball has chosen leading Scottish mid-market technology consultancy, Cooper Software, to improve both its warehouse pick and pack and international export processes using their ACQUIRE software.

The ACQUIRE barcoding mobile data capture and RF system is designed specifically for ERP users. An off the shelf end-to-end product, it is integrated to any ERP picking process within the Automated Supply Chain, allowing for complete visibility of the picking process.

Farrow & Ball are the first to experience the next level of capabilities available with ACQUIRE. The project was implemented in two phases on their current ERP system, IFS. Phase one required software to increase speed and accuracy of shipments for domestic pick and pack via several carriers, which is traditionally where ACQUIRE has been utilised. Then for phase two the enhanced ACQUIRE software was able to deliver similar improvements in speed and accuracy, whilst creating an interface for their international export facility and with the multiple globally recognised carriers they work with.

Leo Leadbeater, Logistics Systems Development Manager at Farrow & Ball said: "We have worked with Cooper Software before and rely on their software expertise. During phase one their ACQUIRE software immediately brought benefits to the pick and pack process, and we were even more pleased when we could extend this to our international exports in phase two. Not only does it benefit our business, but it enhances our relationship with our carriers around the world, ultimately improving the end user experience at customer level."

Frank Cooper, Managing Director and founder at Cooper Software commented: "It is important in the software industry to constantly improve your products. But ultimately, so is listening and understanding each individual client requirement. Working closely and understanding the business of Farrow & Ball has led to not just to a major improvement in their shipping process both domestically and internationally, but really pushed the boundaries of our own software, driving its capability to the next level."


ACQUIRE is an off the shelf end-to-end solution for ERP systems, designed for the following operations:

  • Warehouse Management
  • Manufacturing and Production
  • Inventory Management
  • Inspection and Quality Assurance
  • Packaging & Distribution
  • Comprehensive Audit, Compliance and Regulatory Reporting
  • Automated Supply Chain through integrated business to business transactions (EDI)

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