Tesco signs contract renewal with Steria to deliver mission-critical IT services

Steria, provider of IT-enabled business services, has renewed its contract with Tesco to support and develop the retail giant's mission-critical IT services, including distribution, stock replenishment, product, pricing and payroll systems. The application management and development contract will run for a further three years.

The contract has reportedly been renewed due to Steria's proven results in maintaining and enhancing Tesco's core IT operations through delivery excellence, use of offshore services and improvements in productivity. Steria will continue to develop and support Tesco's mission-critical distribution and replenishment systems, which deliver stock, including fresh produce, into shops and into the hands of customers every day. These are the systems that sit at the very heart of the UK's leading retailer's operations.

Steria personnel work in close collaboration with Tesco staff. Over the years the experienced Steria team has built up a high level of knowledge of these core retail systems in order to ensure delivery excellence from both their onshore and offshore teams, and also delivered productivity improvements and operational savings for Tesco.

Chris Evans, the IT Director previously in charge of Supply Chain and Distribution at Tesco, and now heading the company's Marketing IT team said, "We view Steria's staff as an extension of our team, as they work so closely with our employees on a day-to-day basis. Steria has delivered impressive results, consistently over many years. We look forward to continuing to work closely together in future to deliver further improvements that help Tesco to stay at the forefront of retail in the UK."

Adam Trott, Head of Retail at Steria Limited, said, "This contract renewal is an excellent example of Steria's long term trusted partnerships. Our track record of reliability is second to none and thus Tesco is confident that their IT systems can support them effectively in the fast moving world of retail."

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