NetSuite Inc., provider of cloud-based financials / ERP and omnichannel commerce software suites, has announced four wholesale distribution and manufacturing customers that have powered business transformation and growth running their organisations on NetSuite for the past 10 years. NetSuite's unified suite of business management software has allowed companies like Allied Valve, Ambiente Wine Importing, DiscounTechnology, Mountz Inc. and more to grow and prosper without the hassles of upgrades, hardware maintenance and IT staffing requirements that come with antiquated client-server-based ERP systems. In the past 10 years, these early adopters of cloud technology have never had to replace a server supporting their ERP instance, hire an IT specialist to handle their financial applications or call in consultants to help with an ERP upgrade, allowing them to focus on business innovation, customer service and business expansion. NetSuite has 18 customers in wholesale distribution and manufacturing that have been with NetSuite for 10 years or more, enabling them to streamline their operations and continue to innovate, including iAutomation, Data Physics, Eco-Bags Products, Ruff Wear, Happy Jack, and RedBuilt.
NetSuite's comprehensive suite of ERP, CRM and ecommerce management software has given these wholesale distributors and manufacturers real-time visibility across the organisation, providing insight into sales, inventory and invoicing, while giving them the ability to grow revenues, optimise inventory management, dramatically improve productivity and build stronger customer and partner relationships. NetSuite brings the following key features and benefits to wholesale distributors and manufacturers:
- Providing a real-time, 360-degree view of the business by seamlessly integrating financials / ERP, CRM and ecommerce, empowering businesses to manage their interactions directly with consumers, other businesses and trading partners.
- Improving supply chain operations with integrated inventory and order management, and building demand forecasts with real-time data, reducing excess inventory or the risk of stockouts.
- Allowing data to flow seamlessly to wholesale distributors and manufacturers, and their trading partners, to ensure communication is in lockstep with the same data, audit trails and real-time accuracy at every stage.
- Sharing container, pallet, location, forecasting, scheduling and unit-level data with stakeholders, while collaborating on a common cloud platform.
- Managing all transactions and associated customer interactions regardless of touchpoint.
- Integrating shipping and order fulfillment to tackle the challenges of multiple channels, partial ship and drop-shipping requirements, and dynamic order volumes.
Replaced Sage with NetSuite Cloud for Business Transformation
Ambiente Wine Importing, an Austin, Texas-based distributor of boutique wines serving retailers and restaurants across Texas, was running Sage ERP Accpac 10 years ago, paying thousands of dollars a month to keep a system running that sales people couldn't access and regularly undergoing the "nightmare of upgrades," according to Jordan Actkinson, president and owner. Since switching to NetSuite, Ambiente Wine has grown to two and a half times its size and now distributes to more than 2,000 stores and restaurants, while IT is handled by a part time contract worker and the company maintains just one server to handle storage. "Before NetSuite, I had to pull all-nighters to get updates done and that was once a year," Actkinson said. "Now all those upgrades are handled seamlessly in the cloud." Ambiente now benefits from the anywhere, anytime access of NetSuite, with sales reps entering sales orders directly into the back-office through NetSuite while they are on the road, eliminating costly errors and time-consuming processes. NetSuite provided a more reliable service than the previous Accpac solution, while helping Ambiente eliminate entire steps in its manual financial processes, while improving accuracy.
Managed Rapid Growth on one Solution
Allied Valve was a company operating across three locations when it brought in NetSuite 10 years ago to manage the business as one single company. Supplying valves and services as pipelines for gasification facilities and fueled in part by the Bakken Oil boom, it has since grown to six locations with 165 employees and approximately tripled its sales. NetSuite's cloud-based business management software suite allows Allied Valve to view all inventory and staff, spread across six states and some remote areas serving the oil fields, as a single organisation with real-time visibility into inventory and service staff. Technicians are able to place orders directly at customer sites via 3G-connected iPad tablets by putting industrial valve specifications directly within NetSuite records, while the NetSuite Customer Center allows customers to track billing and maintenance information. "The ability to take NetSuite anywhere and for our CEO in Europe to be able to monitor what's going on with the business has always been a big factor for us," said Jodie Schwirtz, Allied Valve's CIO. "NetSuite has been a very big part of our growth over the past 10 years and we're excited to see it continue."
Turned to NetSuite After Outgrowing QuickBooks
DiscounTechnology is an independent value added reseller of enterprise storage systems, hard disk drives, solid state drives and networking technology that saw the potential of cloud computing early on. When the San Diego, Calif.-based company launched, it was running its accounting on QuickBooks but CIO Jesse Menczer had seen the challenges of running multiple databases and applications in previous employment. "I spent three years evaluating different platforms to determine if there was a way to do it all in one large application suite," Menczer said. "We had faith the product would stand up to its promises and it most certainly did. Here we are many years later and it's still working smoothly." DiscounTechnology now runs its financials, CRM, inventory and ecommerce on NetSuite; and since adopting the solution 10 years ago, has grown by about 1,000 percent in top line revenue while staffing has grown by 700 percent, supporting 80,000 total customers. It ships to customers across the entire globe. NetSuite has enabled the company to share real-time inventory with customers through its website and other business to business platforms, improving customer satisfaction and reducing customer support calls.
Consolidated Disparate Applications and Launched New Business
Mountz Inc. provides torque tool solutions and metric fasteners to a variety of industries including aerospace, automotive, electronics, energy, medical, and packaging. Ten years ago, the San Jose, Calif.-based company was struggling with a disconnected array of applications, running Microsoft Dynamics Great Plains (GP) for ERP, Peachtree for accounting and GoldMine for CRM. Those siloed applications meant that it took four hours for Mountz to create a complex purchase order. Since selecting NetSuite, Mountz now runs its financials, manufacturing, inventory, distribution, CRM and more on one unified system and that same purchase order process now takes less than 30 minutes. The move to NetSuite has saved Mountz an estimated $100,000 a year on IT personnel and hardware, according to owner Brad Mountz, freeing up resources to focus on R&D, expansion and innovation. It also helped Mountz launch MountzPRO, a unit focused exclusively on the automotive professionals market that has seen double-digit growth. Mountz also purchased a third line of business, Mr. Metric, which uses NetSuite to catalogue and promote its metric fastener products. With NetSuite, personnel at San Jose headquarters and offices in Alabama, Canada and Mexico have a single view of the organisation with real-time data updated across all major business functions. "With NetSuite managing our core business system, we have a more stable system with no upgrade hassles or server maintenance, giving us the time to focus on growing our business and innovation," said Mountz. "In the meantime, our planning, budgeting and supply chain oversight has improved even as we've grown."
Today, more than 20,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing financial management software vendor on a global basis. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.