NetDespatch has developed a new barcode service for use on mobile devices to make it easier for customers to collect parcels from in-store collection points. Online shoppers are automatically sent a unique barcode embedded in an email or text message when their purchases arrive in their chosen pick-up location. This barcode is then scanned by the shopkeeper on collection, significantly reducing transaction time at the till, securely identifying the parcel, and ensuring that the person collecting the parcel is authorised to do so.
CollectPlus, the largest store-based parcel service in the UK, has worked in partnership with NetDespatch and PayPoint to implement the new technology for its Click&CollectPlus service. This enables customers to collect purchases from its network of over 5,000 convenience stores even more quickly, as they can now present the storekeeper with a unique CollectPlus barcode sent to their mobile phone. For customers of those retailers providing the Click&CollectPlus service such as Amazon, House of Fraser, ASOS and Very.co.uk, it has never been easier or more convenient to pick up purchases.
NetDespatch supplies IT integration solutions for carriers and connects retailers, mail order companies and manufacturers to their postal and parcel carriers using web-based software and services. For CollectPlus, NetDespatch provides a secure, resilient, high volume transaction processing platform that integrates PayPoint terminals in local convenience stores with carrier tracking systems for managing in-store parcel returns and collections.
Neil Ashworth, CEO of CollectPlus, said: "We place great importance on our ability to provide our customers with the fastest, easiest and most secure way to collect their online purchases. The new collection barcode developed in conjunction with the teams at NetDespatch and PayPoint is a fantastic time-saving innovation, making our Click&Collect+ service even quicker and easier to use, so complementing the busy lives of our customers."
"Working with NetDespatch has allowed CollectPlus to continually introduce innovative technologies as well as develop increasingly streamlined operational methods. Using our advanced web-based systems and services, CollectPlus has broken new ground in parcel collection, delivery and returns services and we are delighted to have enabled this latest improvement for their customers," added NetDespatch CEO, Becky Clark.