HighJump Software extends its Supply Chain Management software with highly customisable Voice technology solution

HighJump Software, a global provider of supply chain management software, has formed a strategic alliance with technology partner, Speech Interface Design (SID). SID provides business process optimisation for distribution and manufacturing customers. Specialising in Vocollect Voice solutions; SID analyses, engineers and applies supply chain industry best practices and technologies solving customer's critical business challenges.

This partnership will provide HighJump Software customers with an expanded and unique portfolio of configurable voice solutions, including distribution Voice-enabled workflow for areas such as picking, receiving and replenishment, as well as for manufacturing processes such as kitting, assembly and inspection. The solution includes ten Voice technology configuration options that can be set by warehouse, pick area or employee. This allows a company to establish different requirements based on its particular needs, such as the ability to skip a slot, the requirement to speak the slot location for validation, validate staging locations or determine whether the item name is spoken to the user, among other options.

Voice technology is a key component for increasing efficiency and productivity in the warehouse. Combining Voice technology with the HighJump warehouse management system (WMS) will allow customers to drive an even lower total cost of ownership by maximising the productivity and accuracy of picking and other warehouse activities.

"For any company looking to increase accuracy and efficiency even more, Voice is the next technological frontier to master," explained Gary Nemmers, vice president of worldwide sales and marketing at HighJump Software. "HighJump's new partnership with SID will enable seamless integration between a customer's existing WMS or enterprise resource planning system and the speech recognition solution to provide a comprehensive solution for companies wanting to take their operations to the next level."

"Our suite of configurable voice based solutions is an excellent match for the adaptable and flexible HighJump software architecture," said Ahmed Reza, president at SID. "This partnership will provide HighJump Software customers with the operational advantage they need to increase productivity, achieve their goals and realise increased margin."

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