JLT Mobile Computers, a developer of rugged computing solutions for the toughest environments, is extending its warranty from one to three years on all its products. The company reports that the extended warranty is the next step in its ongoing commitment to quality.
JLT works relentlessly to improve product quality and has since 2010 made several investments in this area. The results of this work have been received and reviewed and this has led to the new extended warranty offering.
"We carefully track all the warranty and service requests that are coming in to learn and to continuously improve our products. Based on the results we've seen, we feel very comfortable with offering a three-year warranty to our customers," says Peter Brjesson, Service Manager at JLT Mobile Computers.
"I frequently travel to visit our sales partners and it is reassuring to get their confirmation on why customers choose JLT. When I question them, their answers are variations on the same theme - because your computers just work," says Per Holmberg, CEO of JLT Mobile Computers.
"To extend the warranty period is therefore a natural step in our ongoing quality work. It benefits our customers and reinforces the confidence we have in the quality of our products," Per Holmberg continues.