Achieving Operational Excellence Today to Take Advantage of the Expected Upturn

The current economic situation is forcing manufacturers to reassess their business strategies, processes, and practices to position their businesses to take advantage of the expected economic upturn. Operations must support the business strategy, and manufacturers should focus on Operational Excellence to compete successfully.

Important findings of this report demonstrate that not only does a focus on Operational Excellence help achieve cost reduction and productivity goals, but also boosts revenue through superior customer service and the development of innovative products. Operational Excellence takes many forms, and IDC Manufacturing Insights recommends that manufacturers focus on three critical areas

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