Todays warehouse is a dynamic place where best-in-class enterprises continuously refine business processes in order to improve the competitive cost advantage they already enjoy. An increasing number have deployed voice technology and reaped the cost and customer service rewards that come from boosting worker performance.
But many paid a high price that only became evident as time passed.
Traditional voice systems for warehousing operations are programmed point solutions customized software written specifically for a given situation. While the idea of a tailored solution built to fit seems attractive, there is a big downside: lack of flexibility and the cost of buying additional services from the voice vendor when changes are needed.
Unfortunately, the very technology that provides huge cost savings can become an anchor that inhibits what best-in-class enterprises need most: agility.
Read this White Paper to see how you can implement a Voice solution without the loss of agility.