i2 Technologies, Inc. have announced that Essar Steel, one of the largest global steel producers, has implemented i2 planning solutions in its Indian operations to increase profitability, enhance customer satisfaction and improve operational efficiency.
Essars partnership with i2 has led to significant enhancement of Essar Steels overall supply chain management maturity, said Kalyan Ghosh, senior vice president of supply chain management at Essar Steel. Essar Steel is known for adopting best-in-class technologies and IT solutions for better operational efficiency. The IT solution provided by i2 meets our business objectives that provide ability to anticipate and respond proactively to business changes. This has in turn enhanced the capability of supply chain management to meet business objectives.
Key results include:
Improved profitability through a profit-optimised sales mix, synchronised order booking and planning and execution
Improved customer satisfaction through better sales and operations alignment
Improved critical asset utilisation through extended demand visibility, capacity projection and better load balancing through advanced order planning
Additionally, forecast accuracy increased by nearly 30 percent for domestic contract customers and the response time to customer inquiries was reduced from two hours to six seconds.
Essars transformation to an agile company through i2s engagement was possible through a combination of Essars vision and top management direction, i2s deep industry knowledge and the involvement of key thought leaders during all critical phases, said Hiten Varia, i2 executive vice president and chief customer officer. We look forward to a continued partnership with Essar Steel on their journey to supply chain management excellence.
About Essar Steel
Essar Steel Limited, part of Essar Global Limited, is a fully integrated flat carbon steel manufacturerfrom iron ore to ready-to-market products. Essar Steel has an expanding capacity of 14 million tonnes per annum (MTPA). Its products find wide acceptance in highly discerning consumer sectors, such as automotive, white goods, construction, engineering and shipbuilding. Essar Steel produces highly customised products catering to a variety of product segments and is Indias largest exporter of flat products to the highly demanding US and European markets, and to the growing markets of South East Asia and the Middle East. It has invested in downstream capabilities to evolve from being a product based company to becoming a value added service provider. It has a global network of retail steel outlets, called Steel Hypermarts, and offers services, like cutting, slitting and blanking of steel sheets, through specialised Steel Service Centres worldwide.
Throughout its more than 20-year history of innovation and value delivery, i2 has dedicated itself to building successful customer partnerships. As a full-service supply chain company, i2 is uniquely positioned to help its clients achieve world-class business results through a combination of consulting, technology, and managed services. i2 solutions are pervasive in a wide cross-section of industries. Learn more at www.i2.com.