Swizzels Matlow sweetens supply chain success

Swizzels Matlow, the British confectionery manufacturer, has successfully deployed Manhattan Associates Manhattan ILS: Integrated Logistics Solutions, built on Microsoft.NET at its distribution centre (DC) in Adlington, Cheshire, resulting in improved inventory management, productivity and operational efficiency.

The family-owned business, which is famous for retro sweets including Drumsticks, Love Hearts and New Refreshers, extended the size of its Adlington DC by approximately 10% at the same time as introducing the Manhattan system and radio frequency (RF) scanning capability in order to facilitate an increase in product throughput and speed up order processing times.

The new warehouse management solution replaced a paper-based system that was not sophisticated enough to accurately manage the fast turn-over of stock which had grown to exceed 1,000 pallets a week.

Since deploying the system, we have maintained a tighter control on the movement of stock, explained the Operations Director for Swizzels Matlow. The resulting operational efficiencies have meant that fewer hours are spent completing the same amount of work. Tasks are more targeted and, as we have visibility into who is doing what, we can redeploy resource much more logically. Overall, this has meant that we have been able to provide a better quality of service to our customers.

Swizzels Matlow is bucking the trend of many businesses in the current environment and is experiencing continued growth in demand for its products, said Allen Scott, UK managing director for Manhattan Associates. Nevertheless, the company is placing much emphasis on tightening its supply chain processes in order to strip out inefficiency and cut costs where possible. The deployment of Manhattans solution will ensure that the company can capably handle the current level of customer demand at the same time as equipping Swizzels Matlow for future growth.

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