Service Management Expo 2009

Service Management Expo 2009

22 23 September, Hall 10, NEC Birmingham


Optimise productivity, drive down operating and capital costs, and improve customer service with Europe's biggest offering of field service and mobile solutions - Service Management Expo!


Celebrating its 25th anniversary with even more expert advice, a completely revamped free education programme, and an even greater number of cutting-edge suppliers & technologies, SME offers practical advice and know-how across five core areas:


* Logistics & distribution

* Mobile communications & hardware

* Tracking, GPS & fleet management

* Service management software & systems

* Workforce optimisation & scheduling



2009 FREE visitor features at SME include:


- Enhanced 3 stream Conference Programme

Hear from industry experts presenting case-study led seminars in the BRAND NEW Mobile stream, Strategy & Technology stream and Field Service & Operational stream including sessions from NHS, RSPCA, Sears, BSkyB and BT


- BRAND NEW for 2009: High-level & thought-leading Keynote speakers

Gain invaluable insight on the latest hot topics JUST CONFIRMED Deborah Meaden & Dr Dominic Swords


- BRAND NEW for 2009: SME Solutions Theatre

A dedicated theatre for showcasing the very latest technologies, products and services


- BRAND NEW for 2009: SME Networking Bar

Meet, network & share ideas with professionals across all sectors from logistics, operations, fleet management, field service, IT, sales, facilities, and customer service


- Plus, over 100 leading suppliers of the latest technologies, products and services for you to compare and evaluate


- Co-locating with Call Centre & Customer Management Expo

A comprehensive offering of end-to-end business solutions for anyone responsible for customer contact, management and support, or call centre operations.


For more information or to register for free entry visit

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