Smithfield Foods serves up speedy orders with Kewill EDI solution

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Smithfield Foods, a global food producer, has selected Kewill (KWL), a leading provider of global solutions for the dynamic supply network, to provide an Electronic Data Interchange (EDI) system to help it process and fulfil customer orders.

Kewill MessageBroker is an end-to-end managed B2B integration service, which is always online so orders are received as soon as they are sent. This enables the company to process order quickly, while notifications are received via email to confirm an order has arrived.

 Our previous system did not provide us with enough flexibility to enable us to make improvements, said Ralph Farrow, Smithfield Foods IT Manager. Moreover, the data could not be validated against our back office systems as the system could not produce the necessary control reports for our finance department. The system from Kewill is much more user-friendly and because it is online we get real-time status on orders, meaning we are spending less time dealing with enquiries regarding the whereabouts of an order.

The company has also extended the Kewill system to its third party logistics provider, Innovate, which will enable Smithfield to automatically receive orders from smaller customers electronically. These orders had previously been manually entered.

Ralph Farrow said, We are now instigating a project to extend the EDI link to the warehouse. This will cut down on our time spent to process orders and eliminate errors.

Jacquie Boast, Chief Operating Officer at Kewill Europe, said, By automating key processes across the supply chain, Smithfields staff can more efficiently satisfy customer requests on the whereabouts of their orders in the supply chain.


About Smithfield Foods

Smithfield Foods Ltd is the UK arm of Virginia based Smithfield Foods Inc, the biggest pork processing company in the world.

Formed in 2004, from a merger of The Norwich Food Company and Ridpath PEK, Smithfield can now supply the retail, food processing and foodservice industries with a comprehensive range of fresh, frozen, canned and deli meats, branded or own-label. 

About Kewill plc

Kewill delivers solutions that simplify global trade and logistics.

Global businesses face an ever increasing complexity across their supply chains including decisions on sourcing, customs, compliance, transportation, storage, finance, visibility and connectivity.  Inefficiency in any of these areas will lead to supply chain delays and resulting increased costs. 

Kewill has a suite of software solutions that significantly simplify the management of the most complex global supply chains for enterprises and logistics service providers.  With over 35 years experience in global trade management and logistics, Kewill is a long-time innovator of solutions for manufacturers, distributors, retailers, freight forwarders, transport companies, customs brokers, 3PLs and 4PLs, as well as other related institutions involved in financing and underwriting global trade such as banks and insurance providers.

Kewills solutions are in daily use by more than 40,000 users worldwide and our global customer base which entrusts us with the management of their supply networks includes Atlantic Forwarding, DHL, DSV, FedEx, General Electric, General Motors, HP, JD Williams, Mazda, Mitsubishi, Nintendo, Nisa Todays, Palm, Panalpina, Philips, Pratt & Whitney, Sainsburys, Texas Instruments, TNT, UPS.

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