Pets at Home Australia automates signage to cut labour costs

Pets at Home Australia, Australias first pet care department store, is implementing Retail Enterprise Suite from global information technology services company Episys to provide it with improved signage systems that will bring a range of business efficiencies. 

Pets at Home in Australia is a joint venture between the UKs leading pet care retailers Pets at Home and Tribe Retail Development Pty Ltd a specialist in migrating successful brands.  With over 200 large format stores, Pets at Home is the UK is market leader in speciality pet care retailing.  In Australia, Pets at Home now has two stores operating in Melbourne and is on schedule to have three (but possibly four) stores open before the end of 2008.  It is currently working on a 2009 expansion program that will see the business migrate nationally. 

Episys has been working with Pets at Home in the UK for over ten years supplying and implementing promotional signage, shelf-edge labelling and mobile applications.    

Pets at Home is currently working closely with Episys to implement Retail Enterprise Suite in its first three stores over the next few months. 

David Herman, Managing Director, Pets at Home Australia, said, We are a unique offer in Australian pet care retailing serviced by a sophisticated POS solution.  Our high quality retail environment is underpinned by an equally sophisticated level of communication with our customers. Presently, we manually prepare all our promotional signage in house, which is a very labour intensive process.  We view Episys Retail Enterprise Suite principally as a means by which we can be responsive to price changes.  We are also using the signage system as a means to effectively communicate our unique offer to the Australian consumer which will save us valuable management resources and allow us to efficiently communicate with our clients with consistency of message and the removal of confusion. 

Peter Lewis, Marketing Director, Episys, said, We are delighted that our excellent relationship with Pets at Home in the UK has been extended to Australia.  We offer a world class solution and look forward to demonstrate this with Pets at Home in Australia. 


About Pets at Home Australia

With over 200 large format stores, Pets at Home is the United Kingdoms market leader in specialty pet care retailing and one of the fastest growing retail businesses in Europe.

Pets at Home is now proudly in Australia offering its unique pet care shopping experience.

With over 10,000 sq.ft of foods, accessories and gifts for all types of pets, a state of the art vet clinic, pet care pharmacy, pet hospital and grooming salon, it's a whole new way to shop for AND WITH your pet.


About Episys Limited

Episys is a global information technology solutions and services company to the retail, manufacturing, logistics, chemical, healthcare and public service sector industries. We provide expertise, products, services and support for signage, labelling and mobile systems. 

Episys works with strategic business partners worldwide and with a range of leading technology manufacturers, enabling us to provide solutions to meet each unique business need - from integrated signage systems for major worldwide retailers to specialist labels for food manufacturing. 

Episys retail clients include Alpha Retail, B&Q, Belk, Bloomingdales, Comet, Co-op, Fortnum & Mason, Halfords, Home Depot, John Lewis Partnership, Kohl's, Macy's, Mamas and Papas, Marks & Spencer, Pets at Home, Sainsbury's, Sears, Spar UK, Waitrose, Wm Morrison Supermarkets and Woolworths.

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