|INFORMATION: Free information is available from CONCENTRIX on the subject in this story. Click here to request a copy|
Concentrix, a leading UK-based independent Customer Relationship Management (CRM) specialist, is offering free strategic-level assessments of businesses and their IT infrastructure.
The assessments will identify suitability for business process improvement using modern CRM technologies, outline the key stages in CRM system implementation and, if appropriate, recommend suitable solutions from the best-of-breed CRM products currently on the market.
Modern CRM products significantly improve business efficiency. They help build and strengthen customer relationships, keeping existing customers coming back while helping companies gain new customers. CRM systems bring major benefits to marketing. These range from easier segmentation, increasing the effectiveness of campaigns, better lead management, improved reports and forecasting to coordinated customer feedback and market intelligence.
By effectively integrating marketing, sales and customer service functions, a good CRM system streamlines internal business processes and makes it easier for everyone inside a company to work together and share critical information. It doesnt matter if a business has two, ten, or five-hundred marketing or customer facing staff, a modern CRM system will bring significant benefits throughout a company, whatever its size.
Founded in 1999, Concentrix focuses on providing quality CRM solutions to clients throughout the UK. Concentrix help customers deploy CRM systems which are right for their business: matching their needs, goals and budget. They work across a wide variety of industry sectors with clients ranging from small companies with a handful of CRM system users, right up to household-name PLCs with hundreds of users on multiple sites.
Implementing a Customer Relationship Management system is more than just choosing the right software. It is a business strategy which can completely change the way a company operates. Thats why Concentrix provide a comprehensive range of CRM services and long-term CRM solutions. Their services include supplying CRM software, business process improvement, sales and marketing system design, CRM system implementation, training, support and upgrades. They work closely with leading CRM software providers such as Microsoft, Sage and FrontRange, and have an excellent reputation for providing highly effective, comprehensive CRM solutions which really improve businesses.
To apply for a free strategic-level assessment of your business and IT infrastructure, click here.