Agent Provocateur uncovers business benefits with K3

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Agent Provocateur, the exclusive UK luxury lingerie retailer has selected K3, a UK provider of Microsoft Dynamics, to supply a new IT system to improve its product life cycle management, from planning, product design, manufacture and shipping, through to merchandising, allocation and replenishment.

The solution also provides critical path management, product data management and performance reporting along with supplier and franchise web portals to enable increased collaboration on orders and stock. 

Andy Waters, Head of Commercial Operations, Agent Provocateur, said, We chose K3 to provide and implement the Microsoft Dynamics solution as we need a system that can support a complex, multi-channel, multi-site, growing business.  We have ambitious expansion plans and need a scaleable, multi-channel platform that will drive growth.  K3 has the capability to provide international support and they are the right business partners to manage global franchises.

He continued, The K3 solution is low risk, scaleable and will add value to our business.  K3 have a great track record in supplying Microsoft based software that ticks all the boxes, supporting our existing portfolio that will grow with our business. We need a system that will be up and running and will use K3s experience to install in and manage the day to day running.

The K3 solution includes electronic point-of-sale (EPOS), merchandising, planning, warehouse, and business intelligence tools and the new system will help the retailer manage its sales and marketing divisions, and monitor finances. The K3 solution will integrate into the existing e-commerce solution.  Currently Agent Provocateur is running the business using manual processes and Excel spreadsheets, which will not be able to support the companys expansion plans.

Paul Makin, Sales Director, K3, said, We are offering an overall package that will support Agent Provocateur across their business.  They required a scaleable solution and we are delighted that they have recognised K3s ability to provide this.

The project has started already, and is scheduled for June completion.


About Agent Provocateur

Joseph Corr and Serena Rees opened the first Agent Provocateur shop in December 1994, arousing a media frenzy usually reserved for superstars. The response was both exceptional and overwhelming!

As well as putting the lingerie brand at the forefront of fashion, Agent Provocateur has gone on to design and produce complementary products including books, shoes, jewellery and a very successful house of fragrances and beauty products which is now sold in over 65 countries worldwide.

Agent Provocateur has stores across 13 countries, and has grown at an amazing pace.  As well stand alone stores, the company operates franchises, which all need to be integrated with the core system.

About K3

As the UKs largest provider of Microsoft Dynamics, K3 provides business software solutions for the retail sector, built around the complete Microsoft technology stack.

As a Gold Level Partner, and with 25 years of experience, K3s implementations employ a structured approach that focuses on delivering unique competitive advantages within an agreed performance structure.

Clients that have enjoyed the benefits of a K3 software solution include, Adidas, Alliance Pharmacy, American Golf, Booths Supermarkets, Carpetright, Dobbies Garden Centres, Dreams, Gamestation, Gamestop, Lakeland, Leekes, National Gallery Company, Pearsons, Rugby Football Union, Shoon, Space NK.

K3 is part of the K3 Business Technology Group Plc

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