Sterling Commerce survey reveals that UK companies significantly trail Europe on IT process integration

Sterling Commerce, an AT&T Inc. subsidiary, has announced the results of a European survey of 374 IT managers in the UK, France and Germany. The survey reveals that UK companies trail France and Germany in integrating both internal and external IT processes.

Over one hundred UK IT managers from companies in the retail, financial services and manufacturing sectors were surveyed by independent research company Vanson Bourne, to research the current state of integration in UK businesses. The survey reveals that less than half (47%) of UK IT managers believe their company has implemented effective internal  IT process integration across the business, compared to 90% of German IT managers. Similarly, only 30% of UK IT managers feel their company has successfully integrated the IT processes of external supply chain partners, suppliers and customers, compared to Germany (85%) and France (63%).

Despite the fact that 69% of UK IT managers feel their company operates in a global supply chain that is more complex than it was three years ago, only 32% of UK IT managers admit that this lack of integration is limiting their businesss ability to compete on a global level.

Chris Hayes, senior product marketing manager for Sterling Commerce said:
This report should serve a wake up call to UK businesses. In the globalised business environment, those companies which can collaborate closely with supply chain partners from all over the world will be able to out-compete their rivals and truly benefit from business without borders. Integrated supply chains allow companies to reduce costs, cut time to market for new products and quickly adapt to changes in customer demand.

German and French companies are currently considerably more advanced than the UK in terms of improving internal systems integration and more importantly they are integrating their global supply chain partners more effectively. Considering that only four per cent of UK companies manage process integration with partners and customers through a single, centralised B2B gateway, there is a clear and pressing need for IT managers in the UK to start making IT process integration a business priority.

Survey Methodology

The survey was conducted on behalf of Sterling Commerce by Vanson Bourne OmniBoss in April 2007. The independent survey was conducted online by questioning 374 IT managers in the UK, France and Germany.


About Sterling Commerce

Sterling Commerce, a subsidiary of AT&T Inc. (NYSE:T), helps 80 percent of the FORTUNE? 500 thrive in a global economy by solving complex business process challenges. The companys innovative software and services integrate customers systems ? inside and outside the four walls of the enterprise ? so companies can conduct business without borders. Sterling Commerce solutions help customers adopt best practices in e-sales, supply chain execution, payment processing and business-to-business integration. The solutions also give executives and front-line managers greater visibility inside and outside the enterprise in order to improve profitability, reduce costs and minimize risk. Sterling Commerce enables businesses to innovate key processes in real time, while continuing to deploy ERP or transaction system infrastructures. With more than 30,000 customers worldwide, Sterling Commerce has unparalleled experience in retail, consumer packaged goods, manufacturing, financial services, supply chain, logistics, and telecommunications.

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