IFS applications allows Certex to reduce operational costs and enhance customer relationships

IFS, the global enterprise applications company, has announced the implementation of IFS Applications across Certex UK's multiple sites.

The implementation will improve Certex's workflow, help boost productivity and enhance the company's customer relationship management. As one of the country's leading suppliers of lifting gear to the manufacturing, engineering, offshore, ports, defence and construction industries, Certex UK manufactures and distributes critical products such as wire ropes, chains, hoists, loose lifting equipment, height safety equipment and slings for a wide range of market sectors. Certex supplies Made to Order (MTO) and Configured to Order (CTO) stock in addition to standard off the shelf products. These product lines account for seventy per cent of the company's business, with the remaining thirty per cent coming from the sale of site services and lifting equipment hire.

Certex's customer leads times are often short with orders being frequently changed and Certex needed an agile software system in order to respond to these key business issues. IFS was chosen as Certex's new software provider in December 2006 because of the scalability and ease of use of IFS Applications. The IFS solution can be implemented across a multi-site model, and supports inter-site planning and replenishment, and thus is capable of meeting the inventory challenges of Certex's demanding supply chain.

"With IFS, we have found a reasonably priced solution that matches all our workflow requirements, allowing us to have the same software approach rolled out across all of our sites," said Tony, Stringer, Managing Director at Certex. IFS customer relationship management and productivity solutions will make us more efficient in the delivery services and products to our customer base."

IFS has been selected by Certex to implement IFS Applications to support a wide range of business processes including finance, sales and marketing, supply chain, manufacturing, and service and quality across a multi-branch network.  Certex will also monitor their key business metrics using IFS Balanced Scorecards for KPI measurement.

"IFS understands that, due to the time critical nature of the construction industry, construction services and products companies such as Certex must be able to shorten their response time" said Paul Massey, Managing Director, IFS UK. "IFS Applications offers a modern first-class solution to our customers without having to compromise on functionality or scalability."

The project is expected to go live during the third quarter of 2007.

About Certex UK

. Certex is one of the UK's leading distributors of lifting products and services, with an estimated 8% of the market share.

. Certex's main customers come from within the manufacturing, steel, construction, offshore, oil, gas, port and shipping industries.

. The company has 16 locations throughout the UK with a workforce of around 150.

. Through its network of distribution centres, it provides a national service to local customers who have specific local needs. These are located in Aberdeen, Birmingham, Bristol, Cardiff, Erith, Glasgow, Gloucester, Great Yarmouth, Plymouth, Portsmouth/Devonport, Retford, Southampton, St. Helens, Tyneside and Wakefield.

. Certex has a Global Defence Procurement arm, which has offices within the Portsmouth and Devonport Naval bases. It offers the sales and servicing of a wide range of marine and industrial equipment to the Ministry of Defence and its prime contractors, as well as to the commercial, leisure and fishing industries

. Recognised for its outstanding expertise and knowledge in lifting standards, legislation and product quality, Certex supplies only top branded names e.g. Bridon Ropes, Crosby fittings for ropes and chains, Kuplex chain systems, Elephant chain blocks, Viking branded slings and Walker magnets. Certex has also developed its own brand of chain blocks, lever hoists and accessories. The Bulldog range is renowned for its quality and high performance.

. Certex is one of the few companies in the market place that offers a complete solution package. This comprises product supply and installation, inspection, testing, repair and maintenance, training services and certification management. It also offers a product hire service.

About IFS

IFS, the global enterprise applications company, provides ERP solutions which enable organisations to respond quickly to market changes. The solutions allow resources to be used in a more agile way to achieve better business performance and competitive advantage.


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