NEW POD / TRACKING SYSTEM ENABLES LOGISTICS FIRMS TO WIN MORE BUSINESS
Mar 02, 2007 Comments (0)
The software has been developed by Channel and Mobile Solutions, headed up by Mike Bowen who has 20 years experience in the mobile computing industry.
The system called DeliveryPoD has a range of features designed to help companies win logistics contracts and provide the highest level of customer service.
Channel and Mobile Solutions Director Mike Bowen said: "This system will provide a fantastic advantage to those companies using it. It takes delivery services to a whole new level and will definitely enable companies to win more business and make existing contracts more profitable.
"Logistics is a competitive industry and we wanted to make a state of the art system available to all organisations with a fleet size of 20+ vehicles.
"The software is highly configurable so that it can be used by a wide variety of organisations including third party logistics, couriers, business to business and business to consumer. "
With DeliveryPoD, couriers and third party logistic companies can check on all the consignments they have sent with a single click. Signatures, images and details are downloaded to their PC and stored in a database.
They can see what has been delivered with signature, what's not been delivered and what could not be delivered. For the first time they can know about problems before their customer phones them.
Image capture is used as well as signature capture. Drivers can take a picture of an addressee's door which is time stamped and posted to the web site to prove delivery was attempted.
"Loading Restrictions" allow packages to be checked against postcodes assigned to a delivery route or regional depot. For example, this helps avoid a package for Glasgow being loaded onto a vehicle going to Southampton.
The system can be purchased outright or leased (subject to status) if customers prefer a monthly bill.