Infors Customer-First Product Strategy Results in Improved Solution for Key Verticals

Infor ERP COM to enjoy over 50 customer-prioritised enhancements

Infor, one of the largest global providers of enterprise software, has announced comprehensive enhancements to Infor ERP COM, following Infors Customer-First product strategy, which has been developed to enrich the value of customers current investment in Infor solutions, extend their core ERP applications with business-specific extended solutions and evolve the Infor product line to produce next-generation solutions.  With the next release of Infor ERP COM, Infor will provide increased embedded vertical industry capabilities. Based on analysis of user demands, there will also be more than 50 customer- prioritised features and modules included.

Enhancements for specific verticals are targeted at tier-2 and tier-3 automotive suppliers, offering dynamic Kanban, additional trading partner packages, full support of repetitive manufacturing, a cockpit for vendor management inventory (VMI) as well as extended pricing for release orders. Customers in industrial equipment and machinery manufacturing and the high tech and electronics industry will benefit from a make-or-buy assistant, including calculations schemas to support the decision-making process.

Among the new features of Infor ERP COM will be support for Restriction of Hazardous Substances (RoHS) and overall extended communication features to send documents in several ways to the customer. New Dashboard screens will support process visibility and show important key performance indicators (KPIs). The purchasing module and the packaging material handling will be significantly enhanced.

Additional modules are planned to extend the Infor Warehouse Management Provia solution, including among many other features support for mobile and radio frequency devices, container handling in the warehouse and replenishment functionality.

Our market research indicates that customers, especially mid-market companies, are demanding solutions that deliver both high industry functionality and lower total cost of ownership, Markus Stahl, Infors manager of industry and product marketing. We are meeting this marketplace demand in a way that protects our customers current investments and positions them to evolve their IT infrastructure over time.

The Infor Customer-First Product Strategy offers customers an evolutionary development path for enhancing their enterprise applications rather than revolutionary change that requires more costly investments in such areas as employee education and hardware. Infors Open SOA (service-oriented architecture) is a key initiative in the companys strategy to enable customers to cost-effectively evolve their business systems when and how it is most beneficial to them.

The Infor ERP COM user group whose members are solely users of Infor ERP COM, support Infors new approach. Infor has introduced the statement of direction for Infor ERP COM in many details. We welcome the decision to concentrate innovation and development potential on depth and breadth within the solutions functionalities. We believe Infor is taking the right steps to support the competitiveness of companies using Infor ERP COM, said Wolfgang Kim, IT manager at Rhein Getriebe GmbH and president of the COM user group.

Infor ERP COM is an integrated enterprise resource planning (ERPII) solutions that brings together a wide variety of business functions in a scalable, multi-language, open systems plat for manufacturers of discrete products. Based on Infors solid domain expertise in manufacturing, Infor ERP COM is today a leading solutions for mid-market manufacturers in automotive, metal and plastic fabrication, electronics, and industrial equipment and machinery. Infor ERP COM provide manufacturers with flexible business operations support across all departments including finance.

About Infor

Infor delivers fully integrated enterprise solutions, as well as best-in-class standalone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial management, performance management and business intelligence.  With more than 8,100 employees and offices in 100 countries, Infor provides enterprise solutions to more than 70,000 customers.