|INFORMATION: Free information is available from IBS on the subject in this story. Click here to request a copy|
The proliferation of IT systems has transformed the face of business.
There is very little in terms of the operational processes within an enterprise that is not affected by IT and taking full advantage of the benefits they can offer invariably involves significant cultural change.
For virtually any scenario, if there is a definable process, there is an IT solution that can automate it.
But where does this automation take a company? And is it to a good place?