e-STYLEman provides total inventory visibility for Crowther's range of menswear brands including Haines & Bonner, Piscador, Sangan, Pierre Cardin, John Langford and Frederick Theak
Option Systems Limited (OSL) has announced that Crowther Ltd - owner of a range of specialist menswear brands including classic shirt makers Haines & Bonner, Piscador, Sangan, Pierre Cardin, John Langford and Frederick Theak - has implemented a web-enabled ERP solution using OSL's e-STYLEman technology. Option Systems is a leading global specialist in the provision of IT solutions for the apparel and footwear industries, and its e-STYLEman solution will provide Crowther's sales staff and partners with anytime, anywhere access to real-time inventory information. Using e-STYLEman will help provide Crowther Ltd with greater control of its sales, stock and distribution and ensure that customers and suppliers have accurate order and delivery data.
Some 20 Crowther sales staff will access the e-STYLEman system to check on customer orders, progress reports and verify inventory availability - using their notebook PCs or other mobile devices. e-STYLEman's secure web portal delivers real time availability, and allows agents to place customer orders and feed back changes without the need to fax or call. Crowther Ltd has been successfully using the STYLEman ERP system since 2000.
"Since going live with e-STYLEman, our sales executives now have much more time available to concentrate on developing new sales opportunities rather than spending valuable time processing reports and checking-up on existing orders," commented John Edwards at Crowther Ltd. "Using the solution's web portal capability, they can now easily track their customer accounts and gain an immediate and accurate update on their order or delivery. As well as improving the productivity of the sales team, this has also helped us to increase our overall customer satisfaction.
"The solution is so flexible that we also intend to extend e-STYLEman's availability to our network of suppliers. This will be an important step for us, providing tighter control over our wider logistics process, which in turn will ensure we optimise stock management. We have a very good working relationship with OSL and its future-proof technology will provide us with valuable support as we continue to adapt and grow the Crowther business," he concluded.
e-STYLEman allows supply chain partners to check and progress individual purchase orders for which they have responsibility, and feed back changes without the need to fax or call. This has the benefits of increasing accuracy and reducing paperwork, and is especially cost-effective when dealing with partners in different time zones. Using integrated WebSpeed technology from Progress Software, e-STYLEman provides users with secure remote access to STYLEman data. Apparel and footwear organisations can also extend the e-STYLEman service to their customers, allowing them to place orders directly, sharing inventory levels and providing direct access to clearance and promotional items.