DHL, the global leader in express and logistics, is now a key partner in France of Air France Industries, a specialist in airline maintenance. Already in charge of spare part logistics for Air France Industries, DHL has just taken over management of the distribution and return of its aeronautical parts across Europe. This is a growing partnership, as Air France Industries has just extended the contract to include one of its subsidiaries in France; Regional Compagnie Arienne Europenne, which has its main hub in Clermont-Ferrand.

From the urgent transport of small parcels to specialized logistics services, DHL uses its know-how to respond to the needs of Air France Industries, a major player in a very specialized industry. By combining the varied business expertise of DHL Express, DHL Exel Supply Chain and DHL Global Forwarding, DHL allows Air France Industries to focus on its core business. Emilie Quemeneur, transport-logistics buyer for Air France Industries, emphasized: "DHL has the advantage of offering a fully integrated package, managed by a cross-disciplinary team, which limits the number of our representatives. The needs of Air France Industries are very diverse, including the handling of regulated products that have abnormal weights and dimensions and also returns. It was very important for us to have a single service provider capable of using and coordinating a large number of skills effectively, a mission that DHL carries out very well."  

Adapted transport solutions for spare parts of all kinds

DHL handles the transport of spare parts for Air France Industries throughout Europe with points of activity for Germany and the United Kingdom. This activity accounts for a monthly volume of around 1,000 outbound shipments and 800 inbound receipts.

Sbastien Gras, Automotive & Aerospace Industry Sales Manager for DHL Express in France, reflected on entering into this contract: "The story began in the Netherlands at KLM, the Dutch airline. Because we had been the company's service provider for many years, we were very familiar with the company. After Air France approached us, we worked in direct collaboration with our colleagues at DHL Global Forwarding in order to cover all of its maintenance subsidiary's needs. We are delighted with the success of the new partnership, which now steers us toward extending our services to the subsidiaries of Air France Industries."

DHL Express manages the air transport of urgent small parcels for shipments to and from repairers or equipment manufacturers throughout Europe.  

DHL Global Forwarding handles shipments inside Europe with weights or sizes that fall outside the usual and up to 3-4 meters in length, as well as goods subject to special handling regulations, such as batteries, motors containing oil residues, toxic products or flammables. David Sutherland, product manager at DHL Global Forwarding explained: "We have put everything into place to respond to the specific exacting and specialized needs of Air France Industries. Our role consists of taking action alongside DHL Express to provide Air France Industries with our expertise in the transport of less conventional products."
Customized logistics services

DHL Exel Supply Chain also manages operations at three Air France Industries sites in France (Orly, Roissy, and Toulouse), providing a broad range of logistics services: including warehousing, order preparation, and specialized handling services.

Synergy of skills to meet the aeronautics sector's specialized requirements

Responsiveness, specialized knowledge about specific customs procedures, the ability to manage repair flows are just a few of the skills that allow DHL teams to respond effectively to the variety of expectations of the aeronautics sector. From the urgent shipment of small parcels to the routing of a fuselage section by cargo aircraft, or a special road convoyaeronautics is a demanding sector with varied expectations which require the use of different DHL business lines. Furthermore, by becoming involved in the entire supply chain, DHL offers an ultra-efficient information system for order management, which allows those involved in aeronautics to go beyond simple package tracking.

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