Internet Vehicle Routing Improves Electronic Data Management Service

The EDM Group, the UK market leader in electronic document management, has introduced logixcentral online vehicle scheduling from DPS International in a move that will provide improved supply chain performance tailored to the needs of its individual customers.

Transport and distribution services at EDMs Wolverhampton site were previously planned on a manual basis with a manually optimised approach to the planning of daily collections.  Logixcentral provided EDM with significant cost improvements made through the efficient management of the transport resource via reduced number of routes, times, distances and improved vehicle fill.  Savings will come from reductions in both the fixed costs and variable running costs.
Steve Massey is logistics manager with EDM:  Software enabled scheduling completely maximises the efficiency of our vehicles, ensuring that daily collection cycles are effectively achieved.  As a result we have to make fewer journeys, which means improved lead times for our customers.

Our business is all about providing compliant and secure document management solutions for UK businesses that enable them to improve operating efficiencies and reduce costs by using web enabled solutions to speed up the process without the need to invest in additional IT infrastructure. Introducing web-based routing and scheduling with a similar philosophy was therefore an obvious step for us.

EDM vehicles collect confidential documents in a secure, reliable and timely manner from companies throughout the mainland UK.  Customers include hospitals, banks, building societies, solicitors, hotels, insurance and estate agents, all of which benefit from EDMs solutions to risk reduction, business continuity, compliant information management processes, security and protection.

Paul Palmer, CEO of DPS International, believes that the EDM Groups use of logixcentral is a classic case for web based routing and scheduling.  EDM Group is offering a service to provide greater efficiencies and cost reduction with web services.  It makes sense that they should apply the same reasoning to their own business and logixcentral offers exactly the same web service benefits.

EDM Group is already seeing the benefits of using logixcentral.  We are now able to build in customers collection requests or let them have a realistic estimated time for collection, said Mr Massey.  Our service provides for having electronic documents accessible on the web within very tight lead times.  More effective scheduling, greater flexibility and better management of resources allow us not just to meet, but improve upon order lead times.  It is now much easier to plan for this.

Because we are able to offer this level of reliability in our service, we are gaining new business.  But the benefits go further not only are we getting service and cost improvements with our current fleet, it is obvious we can get even more benefits by eventually changing the size and composition of the fleet, Mr Massey added.

The next stages for EDM include rolling the service out across the companys other sites in Bristol, Poynton and Gamlingay.

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