2004 Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that Aqua-Chem, Inc. has selected the Webcom WebSource CPQ solution to simplify its quote-to-cash process at their Cleaver-Brooks division. Aqua-Chem, Inc., a well-integrated group of companies, is a world leader serving the energy and environmental markets.
"Cleaver-Brooks products and services are built on a reputation for efficiency, quality, and reliability. Knowing its 80,000-plus customers expect only the best, Aqua-Chem, Inc. delivers nothing less," said Aqua-Chem senior vice president of sales and marketing, Welch Goggins. "Building an effective quote is a time consuming process involving multiple individuals, currently. WebSource CPQ will allow our sales representatives and distributors to easily select the proper products and options in order to produce an accurate configuration and proposal, expediting the proposal process for our customers and allowing more time to be spent on customer relationship building."
WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ will allow Cleaver-Brooks to easily and skillfully configure, price, quote and order, addressing the complex needs of their customers.
"We are extremely pleased with the ease of use of the solution and the excellent service being delivered by Webcom as we launch the first phase of our implementation," said Aqua-Chem CIO, Yusuf Abu-Hatoum. "An example of this is the ease in which the WebSource CPQ online catalog handles the complete breadth of products from our many companies," added Abu-Hatoum.
"As we have found upon numerous implementations, administering attributes and rules of a company's products and services in a single database saves valuable time and will allow Cleaver-Brooks to focus on their core business, as a world leade
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