Exel, the global leader in supply chain management, has been certified by Bureau Veritas Quality International (BVQI) for the coveted BS 15000 for its Supply Chain Integrator (SCI2) which recognises that the Company meets quality standards in IT service management. Announced at the 13th Annual Conference of the IT Service Management Forum in Brighton, UK, and officially presented by Olivier Guize, CEO of Bureau Veritas UK & Ireland, to Nigel Underwood, CIO, Exel, and the SCI2 team at Exel's UK Headquarters in Bracknell, the scope of certification encompasses the service management processes used to support the provision of the IT Global Supply Chain Integrator service throughout Exel.
Recently submitted for 'fast-track' adoption as an ISO standard, BS 15000 is the first worldwide standard specifically aimed at IT service management and is aligned with, and complementary to, the process approach defined within the IT Infrastructure Library (ITIL) framework.
Now officially certified with the BS 15000 IT service management standard, with more than 6,000 registered users in 25 countries, Exel's SCI2 helps to deliver significant value to its global customers.
A core service within Exel, SCI2 provides customers with vital supply chain information focusing on transportation management and supply chain event management. With part-level, end-to-end visibility linked to automatic alerts and messages, SCI2 makes a direct impact on customers' operations; improving customer service through superior information, reducing costs through supply chain optimisation and increasing revenue through shorter lead times.
Commenting on Exel's certification, Olivier Guize, CEO of Bureau Veritas UK & Ireland, said, "Exel is the first non-IT organisation to be recognised for the BS 15000 standard, demonstrating its leadership position in the provision of IT in the supply chain industry."
Nigel Underwood, CIO, Exel, added, "This is the culmination of two years work by the SCI2 IT delivery team and its partners who are dedicated to providing the highest level of global IT services around-the-clock. The certification demonstrates Exel's strong commitment to effective service management. Technology forms the backbone of international supply chain management and Exel will continue to strive to meet and exceed market standards."