HEALTHCARE AT HOME SWITCHES TO PARAGON SOFTWARE FOR HOME DELIVERY

Healthcare at Home has selected Paragon Software Systems routing and scheduling software to plan the home delivery of medical treatments to its patients located throughout the UK. Having made the decision to replace its existing software, Healthcare at Home looked at several routing and scheduling systems before opting for Paragon the only solution capable of providing the flexibility and routing reliability required to meet both customer delivery and business growth demands.

One of the fastest-growing companies in the UK, Healthcare at Home delivers in excess of 150,000 acute and chronic treatments to patients each year. Specialising in administering procedures such as chemotherapy, intravenous antibiotics and blood transfusions to patients within the comfort of their own home, to their place of work or even to their holiday destination, Healthcare at Home is committed to offering a service that is safe, effective and extremely reliable. The choice of Paragons routing and scheduling software reflects Healthcare at Homes commitment to its customers ensuring that its distribution planning is as efficient and reliable as the treatments themselves.

Order information is now downloaded daily from Healthcare at Homes own order management system and Paragons Multi Depot system is used to centrally plan the movement of the entire fleet of temperature controlled vehicles. With transport planners now able to review all routes for all depots the softwares powerful interactive facilities enable last minute changes to be made before the plan is finalised. In addition, in using Paragons advanced routing and scheduling software to centrally plan this operation, Healthcare at Home can be confident that all routes produced adhere to each individual patients treatment schedule.

Having decided to replace our previous routing and scheduling system, Paragon was the obvious choice, comments Ruth Poole, Healthcare at Homes Operations Director. We chose Paragon software over other systems because it offered us the scalability, flexibility, routing reliability and range of software options required to meet the demands of our growing distribution operation. Interfacing seamlessly with the other IT packages used throughout our operation such as our customer service and finance systems it provides us with a complete routing solution that we can rely on every day.

The Healthcare at Home operation shows how easy it is to switch to Paragon software for more reliable routing, adds William Salter, Paragons Managing Director. The combination of the softwares proven routing capabilities, its ability to link seamlessly with other IT packages such as warehouse and order management systems and the availability of our team of experienced software implementation consultants ensures that the transition is as straightforward as possible. As a result companies can quickly benefit from the cost, time and improved efficiency savings available from more efficient vehicle routing and scheduling.