Global fleet management software and service provider Isotrak has launched its new electronic proof of delivery (ePOD) mobile application for Android devices.
The solution is designed with a focus on ease-of-use for the driver by providing a highly configurable interface and greater insight for fleet and supply chain managers. The ePOD solution is seamlessly linked to Isotrak's ATMSi portal to offer a one-stop shop to manage all elements of a delivery, including schedule adherence and real-time visibility.
"We spent the last few months really listening to and working with our customers to deploy a solution that offers a quick and simple mobile app for the driver, while offering the management team flexibility to configure their own workflows and actions," said Marc Begg, European Sales Director at Isotrak. "Our solution allows drivers to carry out a delivery or collection exactly as intended, reducing errors and increasing accuracy. This ensures managers have complete visibility throughout the day, so they can be proactive and deliver the best service possible to their customers."
Isotrak's ePOD solution complements its flexible design with a comprehensive range of features that allow supply chain managers and fleet drivers to improve operational efficiency and customer service. Drivers can use the mobile device to obtain electronic signatures, take photos of damaged goods, scan barcodes and capture any other details that may be relevant to the delivery or collection.
The elimination of paper documents streamlines the collection and filing of delivery reports, which reduces the chance that reporting errors will occur. This information is continuously synced between the mobile device and Isotrak's online portal, which provides managers with the real-time visibility they need to quickly and accurately resolve any delivery issues and supply detailed proof of delivery notes and speed up invoicing.
"Our continued goal is to help build solutions that position us as a trusted partner to our customers, not just a provider of new technology," said Begg. "We strive to go above and beyond by offering easy to deploy products and in-depth training when needed, through our dedicated support teams. This solution is easy to use, enables a much more efficient driver-to-manager ecosystem so organisations can focus on what matters most – their customers."
Isotrak's ePOD solution is an expansion of the company's mobile app offerings, which include solutions for conducting vehicle checks, managing driver manifests, ensuring fleet and driver safety.