Jump Technologies, the company that combines smart technology with cloud computing for efficient supply chain management solutions, has been named to the 2014 Supply & Demand Chain Executive 100, '100 Great Supply Chain Projects'. The distinction recognises Jump Technologies' leadership as a solution and service provider in assisting supply chain executives in moving toward supply chain excellence.
The customer project that earned the company a spot on the prestigious list was automating ImpactOffice Group's (Impact) proof of-delivery solution with JumpTrack for its fleet of 33 trucks. Making around 1,000 stops daily in the Washington, D.C. Metro area and throughout the mid-Atlantic region, JumpTrack saves ImpactOffice US$105,000 annually in paper-related administration, driver, and vehicle costs.
By improving delivery efficiency, Impact was able to eliminate one truck, which saves $75,000 per year in operating costs. Drivers download delivery information into their Android devices, including a manifest with the number of packages for each stop. Upon delivery, they obtain electronic signatures on their smart devices, which are automatically uploaded into the cloud-based JumpTrack application.
"Implementing new software can often be very stressful, but that was not the case with JumpTrack," said Brian Shaffer, ImpactOffice director of warehousing and logistics. "Everything went really smoothly, and within three days, we were fully up to speed and getting customer signatures on the Android phones. It's such an easy-to-use and simple solution that we look forward to using it in additional ways across our company."
JumpTrack saves Impact about $30,000 per year alone in customer service costs, cutting the time it takes for service personnel to respond to proof-of-delivery inquiries by nearly 75 percent and eliminating all delivery-related paper filing. Now when customers call for proof of delivery, Impact's customer service and accounting teams can look up the signatures online and automatically email or fax documents to customers instead of hunting through volumes of paperwork.
Supply chain solution and service providers' projects were chosen for helping customers and clients achieve supply chain excellence in terms of ambitiousness/scope, creative application of technologies/solutions/services used, and extent of business results/impact. In addition to the official announcement posted at www.SDCExec.com, the list will appear in the publication's June issue.
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