With over 25 years' experience, mda is a leading UK provider of outsourced fulfilment and procurement solutions to some of Britain's biggest brands and retailers. mda continually invests in leading-edge systems in order to manage the entire fulfilment process and have recently integrated a number of TouchStar's Vienna 7500 series truck mounted terminals into its fulfilment system within its operation.
Following a thorough trial process, the system was fully tested in a live fulfilment centre environment. The trial enabled mobile computing solution provider TouchStar to work closely with mda in order to tailor a system that fitted with all of mda's operational and technical requirements. The successful trial and subsequent system development allowed for a seamless integration from which mda now has access to advanced, flexible and future proofed technology fully supported by an all-inclusive 5 year support contract.
The new system will be rolled out across further operations in the near future and mda expects it to be fully operational across all sites within the next 12 months. Carl Lee, Head of Fulfilment, commented: "Having worked closely with TouchStar at a previous company, my experience was positive, so it made sense to look at how their systems could also benefit mda and our clients. Following the pilot scheme, it is became clear that this new mobile technology would help us further optimise our fulfilment operation, increasing efficiencies whilst helping us maintain our quality levels. TouchStar provide the equipment and the 24/7 support and we are confident that we have access to the levels of support to fully optimise our real time operation."
Peter Marsh, Sales Director at TouchStar, added: "I am delighted that mda has chosen to work with us on their system upgrade. The pilot scheme has allowed us to implement a system that integrates effectively within mda's busy fulfilment centre operation. We look forward to working more with mda and helping them to manage their continued rapid business growth."
Abouth TouchStar Technologies
TouchStar Technologies Ltd has been supplying Mobile Computing solutions to the logistics sector for over two decades. Specialising in the design and supply of rugged mobile devices, the company's solutions also include sophisticated software for a wide variety of warehouse and supply chain applications, including goods receiving, picking, put-away, replenishment, dispatch etc. Its applications also extend to the 'wide area warehouse' i.e. extending the ability to track products and personnel beyond the fixed warehouse site into the field. Solutions are available for driver navigation, driver communication, routing & scheduling and proof of delivery. TouchStar Technologies has a Global installed base of over 500,000 terminals and our solutions are used by major UK manufacturing and distribution companies.