Infor, provider of business application software serving more than 70,000 customers, has announced that Hyundai Motor Europe has selected Infor's SaaS-based integrated learning management software (LMS) and learning content management software (LCMS) to support its pan-European business. This follows Infor's recent acquisition of global learning technologies developer CERTPOINT Systems.
With pilots underway, the new integrated LMS/LCMS training platform, which delivers content creation and advanced social and mobile capabilities, is planned to provide rapid, contextual knowledge to approximately 30,000 users, in more than 2,500 dealerships, across 28 European markets. The new platform is part of Hyundai's strategy to deliver premium customer experience by supporting the retail network with rapid, consistent, contextual knowledge.
"To excel in today's rapidly changing market, companies must provide exceptional customer service in order drive business forward," said Ara Ohanian, VP, General Manager, Infor Learning Technologies. "The platform's speed-to-knowledge in both structured and unstructured formats will allow Hyundai to spread knowledge swiftly to its expanding workforce."
The pan-European learning management initiative is a first for Hyundai Motor Europe. The multi-lingual, integrated LMS/LCMS platform enables content creation and matches multiple specifications with a single installation.
"As a modern, premium car manufacturer we sought an innovative learning technologies partner that could not only deliver rapid knowledge and business impact, but would also reflect the sophistication of our brand," said Dieter Tolksdorf, Training Manager, Hyundai Motor Europe. "Following a competitive review, it was clear that Infor's pioneering integrated LMS and LCMS technologies, its ability to deliver across the extended enterprise and its proven pan-European expertise would be a very smart solution to the needs of the diverse European market."