Pegasus Software, supplier of accounting, business and payroll software, has announced that bread slicing and bagging equipment manufacturer, Ibonhart, has selected its Opera 3 solution. The Norwich-based manufacturer whose customers include Greggs, Kingsmill and Warburtons, will use Opera 3 to reduce the time it takes from design and bill of materials (BoM) creation to order fulfilment from three weeks to just one. The solution will improve stock accuracy, reduce risk through automating manual processes, and enhance service levels.
Having come under new ownership four years ago, the management team set about a transformation focused on instilling more efficient processes, greater accuracy and tighter communications across departments. One of the key challenges was to reduce the time it takes from design to fulfilment as bottlenecks between the design and buying departments were not uncommon. And while aftersales service levels were already high with 90% of customers receiving parts within 24 hours, the team was keen to improve this further.
Having reviewed the market for a solution to underpin this transformation, the bread equipment manufacturer selected Opera 3 from Pegasus Software. The decision was based on a number of factors, in particular the professionalism and in-depth understanding of the business, processes and project goals demonstrated by Pegasus Software's partner, Applied Business Computers. The functionality inherent in Opera 3, as well as value for money were also key to the decision, and previous experience of Opera meant that the team had immense confidence in the solution.
"In order to remain competitive in this market it is important that we continually evolve to better service our global customer base, and ensure that our operations are running at optimum efficiency," comments Chris Barfe, CEO, Ibonhart. "Following a review of the business it became clear that in order to meet this end, we needed a system which would automate and improve efficiency across the entire product lifecycle – from design, inventory and manufacture to finance and aftersales service. Opera 3 is excellent value for money and its capabilities are aligned perfectly to our business goals."