Making the healthy choice: Orthomol deploys Infor M3

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Infor, provider of business application software serving more than 70,000 customers, has announced that Orthomol, a manufacturer of dietary foods for special medical purposes and food supplements, has implemented Infor M3.  The application replaces various separate solutions for human resource management, accounting and sales and operations planning. With integrated functionality such as Warehouse Mobility, Scheduling Workbench and Demand Planner, Infor M3 will help streamline important production processes and the handling of product lot numbers.

Headquartered in Langenfeld, Orthomol produces vitamin and mineral supplements in different forms of administration. The products are sold exclusively through pharmacies. Since the beginning of the nineties, the company has become the global market leader in dietary foods on the basis of orthomolecular medicine. With increasing success, Orthomol needed new functionality of its ERP software. To date, the manufacturer had used a set of individual systems for human resource management, financial accounting, controlling and reporting. After an intensive selection process, which was supported externally by the Research Institute for Operations Management (FIR eV) of the RWTH Aachen, Orthomol finally decided on Infor M3.

A particular challenge was the lot number handling: Orthomol follows the EU Directive 2011/62/EU. It requires manufacturers to label every product package with a unique serial number which can be traced from production to sales to the consumer. When a customer order is dispatched, the lot number of each package has to be registered and booked together with the order. This enhances product safety and facilitates the tracing of products and even individual packages in case of recalls. To deal with the large amount of lot numbers Infor delivered Infor M3 with a process-oriented configuration matching Orthomol's processes.

The new software ensures smooth procedures throughout the production and distribution process: Infor M3 automatically establishes logical links and compares data. Another important reason for choosing Infor M3 was its modern and clear user SmartOffice user interface, that enables employees to easily access data.

"We want to continue to grow and develop our business. Hence, we need a complete end-to-end solution for the entire company," says Dirk Klose, head of IT at Orthomol. "We therefore looked for an integrated standard software for all our processes in production, planning and accounting. With Infor ERP M3 we chose a solution that also meets our requirements for product safety."

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