Impatex Freight Software, the UK supplier of Customs and freight forwarding software, is celebrating the signing of the 100th customer for its browser-based NetFreight forwarding and Customs processing system, introduced 4 years ago.
Multi-modal freight forwarder Duncan International is the latest company to choose NetFreight to handle its freight forwarding and Customs entry processing. Says the company’s Operations Manager Mark Tucker: “We switched to Netfreight because it does absolutely everything that we need and more. It was easy to learn and once we got used to it, it was much quicker than any of the previous systems we’ve had. NetFreight will save us 4-5 minutes per job; on a busy Friday afternoon, those minutes are priceless. It’s good to know we are the 100th user for NetFreight. I am sure Impatex will get to 1000 customers, once more forwarders realise the benefits the system can bring.”
Says Peter Day, MD of Impatex, “NetFreight has opened up a completely new market for us. Previously we could only offer a comprehensive Customs system, with added forwarding and warehousing functions that were adequate but not comprehensive. As a result, some of our customers used third party forwarding systems to complement our Customs software. With NetFreight, we have a full freight management system to rival or better anything on the market – but which also incorporates frontier Customs, warehousing and CRM, and a comprehensive track and trace system for the benefit of our customers’ overseas agents and clients. Some of our SME customers have upgraded to Netfreight, but 80% of its users are new customers: many of whom have used it to replace up to four different software systems. In doing so, they have improved productivity and reduced costs.”
NetFreight is Impatex’s browser-based combined forwarding, Customs, warehousing and CRM system, which caters for small- and mid-size users. The system is totally portable: it can be run on an internal or externally-hosted server, and be accessed using a laptop with an internet connection, or mobile devices such the iPad and iPhone. The company also produces ICE (Integrated Customs for Europe) - a heavyweight Customs processing solution aimed at major ‘corporate’ forwarders handling large volumes of Customs clearances. ICE is progressively replacing the market-leading Impatex Customs Manager system which handles over 50% of all frontier entries in the UK, and large volumes of inland clearances.